Product Manager (f/d/m)

Help us transform the world of service and deliver great experiences for our customers via better workflows, collaboration, and information sharing. USU is the leading provider of software and service solutions for IT & Customer Service Management. With over 750 employees at 17 locations across the globe, we look forward to working together to create a better service world.

As a member of the USU product management team, you see your future in customer benefits and their realization. Do you enjoy contact with customers, questioning and penetrating technical issues? Do you want to help shape the future of our technologies? Then our motivated product management team wants you!

Inspiring customers together for a better service world, whether full-time, part-time or home office. Join us now!

We have exciting tasks for you:

  • Take over operational responsibility for one or more products/modules including responsibility for creation and management for Marketing and internal positioning
  • Build and maintain a strong relationship with cross-functional teams and with interlinked departments across our company to enable an efficient product creation process; ensure product excellence
  • Define desirable, viable, feasible, and sustainable solutions that meet the needs of external and internal customers
  • Align business owners and customers on outcomes
  • Steer our Scaled Agile Release Trains together with System Architects and Release Train Engineers
  • Analyze market forces, desired economic outcomes and analyst’s feedback
  • Be a competent and supporting partner of our Product Owners by providing them with accurate business context and receiving feedback on the feasibility of implementation

Your qualifications:

  • Education or degree in business studies, computer science or similar qualifications
  • Excellent communication skills for a fluent exchange with internal and external stakeholders
  • You have advanced analytical skills and are also solution and result oriented
  • Efficient planning is one of your strengths
  • Knowledge of Software Asset Management and/or SAP
  • Willingness to travel
  • Fluent English and good German skills

Our Benefits:

  • Individual Development in our Advanced Training Program U Step Up!
  • Sponsorship Program and individual Employee orientation plan and a groupwide Onboarding event
  • USU-Bistro with reduced offers for lunch
  • Accident insurance
  • Bonus for employee recommendation
  • Benefit for your Retirement arrangement and disability insurance
  • Company car for private purposes
  • 30 days vacation annually + special leave
  • employee discounts
  • Water, Coffee, Tea & fruits are free of charge
  • Flexible working hours, Sabbaticals and open Doors
  • Familiar working atmosphere