Help us transform the world of service and deliver great experiences for our customers via better workflows, collaboration, and information sharing. USU is the leading provider of software and service solutions for IT & Customer Service Management. With over 750 employees at 17 locations across the globe, we look forward to working together to create a better service world.
As a member of the USU product management team, you see your future in customer benefits and their realization. Do you enjoy contact with customers, questioning and penetrating technical issues? Do you want to help shape the future of our technologies? Then our motivated product management team wants you!
Inspiring customers together for a better service world, whether full-time, part-time or home office. Join us now!
We have exciting tasks for you:
Take over operational responsibility for one or more products/modules including responsibility for creation and management for Marketing and internal positioning
Build and maintain a strong relationship with cross-functional teams and with interlinked departments across our company to enable an efficient product creation process; ensure product excellence
Define desirable, viable, feasible, and sustainable solutions that meet the needs of external and internal customers
Align business owners and customers on outcomes
Steer our Scaled Agile Release Trains together with System Architects and Release Train Engineers
Analyze market forces, desired economic outcomes and analyst’s feedback
Be a competent and supporting partner of our Product Owners by providing them with accurate business context and receiving feedback on the feasibility of implementation
Your qualifications:
Education or degree in business studies, computer science or similar qualifications
Excellent communication skills for a fluent exchange with internal and external stakeholders
You have advanced analytical skills and are also solution and result oriented
Efficient planning is one of your strengths
Knowledge of Software Asset Management and/or SAP
Willingness to travel
Fluent English and good German skills
Our Benefits:
Individual Development in our Advanced Training Program U Step Up!
Sponsorship Program and individual Employee orientation plan and a groupwide Onboarding event
USU-Bistro with reduced offers for lunch
Accident insurance
Bonus for employee recommendation
Benefit for your Retirement arrangement and disability insurance
Company car for private purposes
30 days vacation annually + special leave
employee discounts
Water, Coffee, Tea & fruits are free of charge
Flexible working hours, Sabbaticals and open Doors