Events & Webinars

The past year has brought changes to many companies that would have normally taken the market years to adopt. Some even call it a revolution. A large part of the workforce was sent to work from home, which…

To maximize the value of your Knowledge Management investment, you’ll need to track KPIs through analytics and reporting. It’s important that your KM solution can easily adapt to your requirements and…

Whether you’re starting to think about how to cut software costs, or your organization has an existing initiative with limited resources, there are simple actions you can take right now to move forward.…

In a rapidly shifting business economy, Software Asset Management (SAM) is a prime business focus. The Gartner Magic Quadrant for SAM Managed Services highlights the increasing strategic value of SAM.…

If you use SharePoint for your contact center, you’re likely aware of its constraints for offering agents efficient, consistent omnichannel support. Sharepoint lacks the functionality and agility required…