Events & Webinars

Stay in touch - Meet USU experts at events and in our virtual formats
Webinar live

3 Industry KM Use Cases to Improve Customer Service

As more organizations transition to a hybrid workforce, an AI-powered knowledge management solution is more vital than ever. Learn how to overcome customer service challenges such information overload,โ€ฆ
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Webinar live

Best Practices for Knowledge Base Writing

Once you learn it, you can create Knowledge Base articles that people will read willingly and use easily. You'll also avoid the drawbacks of poorly written articles: agent frustration, poor customer experience,โ€ฆ
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Webinar live

S/4HANA & Digital Access: Mastering the SAPยฎ Licensing Challenge

According to current surveys, 80% of SAP customers have either already transitioned to SAP S/4HANA, are in the process of doing so, or are planning a migration.
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Webinars on Demand

Webinar on Demand

SAM Best Practices: How to Lower Costs for Your SaaS Applications

With the current shift from on-premises software to SaaS, many midsize and large companies are facing the same challenges: an array of SaaS providers, a lack of transparency of usage within the company,โ€ฆ
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Webinar on Demand

Container Discovery & IBM Cloud Paks

Container discovery and hybrid cloud storage delivers agility, mobility, and operational efficiency. IBM has taken a new, more flexible approach to licensing with its Cloud Paks. New technologies oftenโ€ฆ
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Webinar on Demand

How to Launch a SAM Program with Limited Budget

Whether you’re starting to think about how to cut software costs, or your organization has an existing initiative with limited resources, there are simple actions you can take right now to move forward.โ€ฆ
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