Events & Webinars

As more organizations transition to a hybrid workforce, an AI-powered knowledge management solution is more vital than ever. Learn how to overcome customer service challenges such information overload,…

Once you learn it, you can create Knowledge Base articles that people will read willingly and use easily. You'll also avoid the drawbacks of poorly written articles: agent frustration, poor customer experience,…

According to current surveys, 80% of SAP customers have either already transitioned to SAP S/4HANA, are in the process of doing so, or are planning a migration.

With the current shift from on-premises software to SaaS, many midsize and large companies are facing the same challenges: an array of SaaS providers, a lack of transparency of usage within the company,…

Container discovery and hybrid cloud storage delivers agility, mobility, and operational efficiency. IBM has taken a new, more flexible approach to licensing with its Cloud Paks. New technologies often…

Whether you’re starting to think about how to cut software costs, or your organization has an existing initiative with limited resources, there are simple actions you can take right now to move forward.…