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Artificial Intelligence (AI)
Cloud Management
Service Automation
Managed Software

Solutions
USU Software Asset Management ➤
USU Knowledge Management ➤
USU IT Service Management ➤
USU Enterprise Service Management ➤
USU Self-Service Management ➤
USU IT Monitoring ➤
USU Cloud Management ➤
USU Digital Consulting ➤
USU AI Services ➤

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About USU ➤
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Products
License Management ➤
Discovery ➤
SaaS Optimization ➤
Oracle Optimization ➤
Optimization for SAP® ➤
Cloud Cost Management as a Service ➤
Optimization for Engineering Software ➤
Services
SAM Services ➤

Products
Knowledge Management for Customer Service ➤
Knowledge Management for IT ➤
Knowledge Management for Enterprise Services ➤
Chatbots ➤
Services
Professional Services ➤
Industries
Automotive ➤
Finance and Insurance ➤
Manufacturing ➤

Products
IT Service Desk ➤
IT Self-Service Management ➤
IT Service Catalog & SLA ➤
IT Asset Management ➤
IT Change & Configuration Management ➤
IT Financial Management ➤
IT Monitoring ➤
IT Service Portfolio & Service Design ➤
IT Project Portfolio Management ➤
IT Governance, Risk & Compliance ➤
Hybrid Cloud Management ➤
Knowledge Management for IT ➤

Products
Employee Service Management ➤
Customer Service Management ➤

Products
IT Self-Service ➤
Customer Self-Service ➤
Employee Self-Service ➤
Self-Service Portal ➤
Chatbots ➤
Voicebot ➤

Products
IT Event Management ➤
System Monitoring ➤
Cloud Monitoring ➤
End-to-End Monitoring ➤
Service Monitoring ➤
IT Service Alerting ➤
Services
Professional Services & Training ➤

Products
Cloud Cost Management as a Service ➤
Hybrid Cloud Management ➤
Cloud Governance ➤

Services
Digital Customer Experience ➤
Digital Process Automation ➤
Application Management Services ➤
E-Government Solutions ➤
Expert Staffing ➤
Custom Software Development ➤
Technology Partners
Liferay DXP ➤
Pega ➤

Products
AI Industrial Analytics ➤

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Artificial Intelligence (AI) - The Booster of Efficiency and Quality

With AI, rigid rules are a thing of the past.

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Cloud Management - Putting you back in control

The number of cloud services in enterprises is exploding...

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Service Automation - Faster Processes and Lower Costs

Faster throughput times, better quality, lower costs - this is not squaring the circle.

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Managed Software - Eliminates Resource Bottlenecks

Software-as-a-Service relieves the burden on your IT. However, managed software goes much further.

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USU Software Asset Management

Benefit from the superpowers and create more value in your IT estate with our certified SAM Tool

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Featured Content

What is Software Asset Management?

10 Ways to Master SaaS Contract Management

License Management

Reduce costs, and complexity of software and cloud licenses

Featured Content

What is Software Asset Management?

Discovery

Turn software and cloud data into SAM strategy

Featured Content

What is Software Asset Management?

SaaS Optimization

Understand and make the most of your cloud software

Featured Content

What is Software Asset Management?

10 Ways to Master SaaS Contract Management

Oracle Optimization

Lower your costs & contracts with verified data

Featured Content

What is Software Asset Management?

Optimization for SAP®

Cut SAP costs, keep SAP® compliance

Featured Content

What is Software Asset Management?

Cloud Cost Management as a Service

Optimize your costs and save money: Analyze cloud, hybrid, multi-cloud and migration

Optimization for Engineering Software

The key to optimizing and allocating license costs for your Engineering Software

Featured Content

What is Software Asset Management?

Professional Services

SAM services designed around your needs

Featured Content

What is Software Asset Management?

USU Knowledge Management

More than just a knowledge base

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Featured Content

What is knowledge management?

Knowledge Management for Customer Service

The leading knowledge base software for customer service

Featured Content

What is knowledge management?

Knowledge Management for IT

Professional knowledge management for IT services

Featured Content

What is knowledge management?

Knowledge Management for Enterprise Services

Drive your success with a predictive enterprise knowledge base

Featured Content

What is knowledge management?

Deliver Scalable Self-service with Intelligent Chatbot Software

Increase engagement with 24/7 interactive support

Featured Content

What is knowledge management?

Professional Services for USU Knowledge Management

Harness the full potential of your knowledge management solution

Featured Content

What is knowledge management?

Knowledge Management for Automotive

The Leading Automotive Brands Rely on USU

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Knowledge Management in the Finance and Insurance Industry

Customer service for a new generation of customers

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Supercharge Manufacturing Success with Knowledge Management

How knowledge management can streamline your customer service

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USU IT Service Management (ITSM)

Plan, deliver, and manage your IT services with ease. Effectively manage your IT service delivery with a proven all-in-one solution

Discover our ITSM Tool

IT Service Desk

The all-in-one, modular solution for your IT support

IT Self-Service

Innovative Solutions for IT Support

IT Service Catalog & SLA

Display available services so your customers can access them

IT Asset Management

Manage your IT assets over their entire lifecycle

IT Change & Configuration Management

Comprehensive overview of your IT infrastructure

IT Financial Management

Plan, deliver, and manage your IT services with ease

USU IT Monitoring

Get a comprehensive, centralized view of your IT and IT services with a single solution

IT Service Portfolio & Service Design

Manage business and IT services over their entire lifecycle

IT Project Portfolio Management

Gain Control of your IT Landscape

Learn more

Governance, Risk & Compliance

Effectively enforce your IT strategy and reduce risks

Learn more

Hybrid Cloud Management

The all-in-one, modular solution for consolidated administration of your infrastructure — in the cloud and on-premises

Featured Content

Hybrid-Cloud vs. Multi-Cloud: What's the difference?

Knowledge Management for IT

Professional knowledge management for IT services

USU Enterprise Service Management

Build an intelligent digital workplace

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Employee Service Management

Providing all in-house services quickly and efficiently

Customer Service Management

Provide your customers with high-quality services

USU Self-Service Management

Improve your services with automated digital workflows

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IT Self-Service

Innovative Solutions for IT Support

Customer Self-Service

Faster Service Without the Tickets

Employee Self-Service

Save Time with Automated, Seamless HR Processes

Self-Service Portal

Ensure customer satisfaction with fast, intuitive self-service

Deliver Scalable Self-service with Intelligent Chatbot Software

Increase engagement with 24/7 interactive support

Featured Content

What is knowledge management?

USU IT Monitoring

Everything in view, everything under control: Monitor your entire IT infrastructure with a single solution

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IT Event Management

Full 360° monitoring of your IT operations with centralized event correlation, SLA optimization, and ticket reduction

System Monitoring

Automated operation of your entire IT infrastructure

Cloud Monitoring

Efficiently automate monitoring of all your cloud applications, services, and processes

End-to-End Monitoring

Improve quality and monitoring of your IT services for the best user experience

Service Monitoring

Ensure efficient, automated monitoring and secure performance and availability of your services and processes

IT Service Alerting

Reduce outages and downtimes with professional IT alarm management

Professional Services & Training

Expert insights from the people who created the solution

USU Cloud Management

Managing Your Multi Cloud

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Cloud Cost Management as a Service

Optimize your costs and save money: Analyze cloud, hybrid, multi-cloud and migration

Hybrid Cloud Management

The all-in-one, modular solution for consolidated administration of your infrastructure — in the cloud and on-premises

Featured Content

Hybrid-Cloud vs. Multi-Cloud: What's the difference?

Hybrid Cloud Governance

Securely govern two environments with precise visibility

USU Digital Consulting

Customized IT solutions from business analysis to operation

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Digital Customer Experience

Inspiring experiences along the entire digital customer journey

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Digital Process Automation

Digitize and automate business processes efficiently

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Application Management Services

Reliable support for your application over the entire life cycle

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E-Government Solutions

Speed up digital transformation in public administration

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Expert Staffing

Expand development capacities and expertise

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Custom Software Development

Development and delivery of complete individual software solutions

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Liferay DXP

Digital Experience Platforms
from the Market Leader

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Pega

Certified experts for your Pega projects

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USU AI Services

Using data intelligently – in every department

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AI Industrial Analytics

Data Driven Services for Engineering and Manufacturing

Ready for our team?

Are you looking for a new job, an apprenticeship or a freelance project? You and USU could be a perfect match.

Find out

Looking for the right job?

Are you looking for a new job, an apprenticeship or a freelance project? You and USU could be a perfect match.

See all Jobs

Reach your goals?

Profit from our comprehensive career-development program

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Take the first step to your future

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Any questions?

Everything you need to know about the application process.

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EN

Trends
Artificial Intelligence (AI)
Cloud Management
Service Automation
Managed Software

Solutions
Solutions
USU Software Asset Management
USU Knowledge Management
USU IT Service Management
USU Enterprise Service Management
USU Self-Service Management
USU IT Monitoring
USU Cloud Management
USU Digital Consulting
USU AI Services

USU Software Asset Management
USU Software Asset Management
Products
License Management
Discovery
SaaS Optimization
Oracle Optimization
Optimization for SAP®
Cloud Cost Management as a Service
Optimization for Engineering Software
Services
SAM Services

USU Knowledge Management
USU Knowledge Management
Products
Knowledge Management for Customer Service
Knowledge Management for IT
Knowledge Management for Enterprise Services
Chatbots
Services
Professional Services
Industries
Automotive
Finance and Insurance
Manufacturing

USU IT Service Management
USU IT Service Management
Products
IT Service Desk
IT Self-Service Management
IT Service Catalog & SLA
IT Asset Management
IT Change & Configuration Management
IT Financial Management
IT Monitoring
IT Service Portfolio & Service Design
IT Project Portfolio Management
IT Governance, Risk & Compliance
Hybrid Cloud Management
Knowledge Management for IT

USU Enterprise Service Management
USU Enterprise Service Management
Products
Employee Service Management
Customer Service Management

USU Self-Service Management
USU Self-Service Management
Products
IT Self-Service
Customer Self-Service
Employee Self-Service
Self-Service Portal
Chatbots
Voicebot

USU IT Monitoring
USU IT Monitoring
Products
IT Event Management
System Monitoring
Cloud Monitoring
End-to-End Monitoring
Service Monitoring
IT Service Alerting
Services
Professional Services & Training

System Monitoring
System Monitoring
Mainframe Monitoring
Data Center & Building Infrastructure
Server & Application Monitoring inclusive Capacity Management
Container Monitoring

USU Cloud Management
USU Cloud Management
Products
Cloud Cost Management as a Service
Hybrid Cloud Management
Cloud Governance

USU Digital Consulting
USU Digital Consulting
Services
Digital Customer Experience
Digital Process Automation
Application Management Services
E-Government Solutions
Expert Staffing
Custom Software Development
Technology Partners
Liferay DXP
Pega

USU AI Services
USU AI Services
Products
AI Industrial Analytics

AI Industrial Analytics
AI Industrial Analytics
Condition Monitoring
Predictive Maintenance
Predictive Quality
Machine Fingerprint

Customers
Customers
Trainings

Customers
Customers
Success Stories
Customer Service Center

Trainings
Trainings
Courses
Classes

Company
About USU
Investor Relations
Sustainability
Partner
Press
Careers
Freelancer

About USU
About USU
Management
Locations
Contact

Investor Relations
Investor Relations
USU Share Information
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Financial Calendar

Sustainability
Sustainability
Company mission statement
Whistleblower system

Partner
Partner
Find Partner
Become a Partner
Partner Portal

Press
Press
News
Press Review

Careers
Careers
Jobs
Reach your goals
Students
FAQ for Candidates

Freelancer
Freelancer
Open projects
FAQs for Freelancers

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Solutions

USU Software Asset Management (SAM)
USU IT Service Management (ITSM)
USU Enterprise Service Management
USU Self-Service Management
USU Knowledge Management
USU IT Monitoring
USU Cloud Management
USU Digital Consulting
USU AI Services

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Topics

Software Asset Management
ITAM
CMDB
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See Smarter Services in Action!

Maximize your IT and service potential with USU solutions.

USA

USU Solutions Inc.
20 Guest St., Suite 202
Boston, MA 02135

Phone: +16179774167

Germany

USU Software AG / USU GmbH
Spitalhof
71696 Möglingen

Tel.: +49 714 14867 0

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