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USU launches unique Open-Source Project for Multi-chatbot Architecture

Strong on their own. Unbeatable together. This motto captures the idea of networked chatbots, working together to solve complex tasks. With the USU Bot Universe, the leading solution provider for IT and…

USU Launches New Release for Knowledge Management

USU is thrilled to announce the latest release of its predictive knowledge management software, Knowledge Center. USU Knowledge Management Version 7.2 highlights include an upgraded user interface, streamlined…

Hungarian railway company successfully relies on USU Software Asset Management

The Hungarian railway company MÁV-Volán has successfully implemented a project for the financial management of its company-wide software licenses with the USU Software Asset Management solution. The primary…

USU recognized in 2021 Gartner® Magic Quadrant™ for IT Service Management Tools

USU, a leading provider of IT and customer service management solutions, today announced that it has been recognized in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools. Of the 11 vendors…

USU Software AG successfully continues growth trend

3.3% sales growth in Q2 2021 Adjusted earnings rise by 24.5% in Q2 2021 Half-year figures attest to good performance Liquidity increased by 18.5% Another record for orders on hand Sales and earnings…

USU Expands Scope of Work with European Automotive Group in SAP License Management

To optimize its international software asset management (SAM), a European automotive manufacturer ("the customer") is expanding its scope of work with USU. A SaaS framework agreement, initially running…

New 2021 Hybrid Cloud Management Study shows the path to cost-efficient cloud operation

On behalf of USU, a leading provider of IT solutions and services, the research company Research in Action has surveyed 750 decision makers from medium-sized and large companies on the challenges, solutions…

USU customers among the best in the industry in a German Service-Ranking 2021

A large number of USU customers from the consumer goods industry have received awards for outstanding customer service. A recent study by Service Value in cooperation with WirtschaftsWoche examined the…

Large Retail Group and Commercial Bank Each Win Prestigious "SAMS Award 2021”

The Metro retail group and Helaba commercial bank were honored for their outstanding achievements in the company-wide implementation of software asset and license management strategies. During this year's…

USU cited as a large established provider in the Enterprise Service Management market

The US analyst firm Forrester Research provides an overview of 30 software providers in its recent report "Now Tech: Enterprise Service Management, Q2 2021". With its software solution for Enterprise Service…