Training Classes

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USU IT & Service Monitoring

SLM - Service Level Monitor

You will learn how to correctly interpret SLM dashboards on the web GUI and manage service levels, as well as how to make corrections and perform monitoring. Furthermore, you will learn how to set up SLM…

Date
10/5/2021
Location
Virtual Classroom (Germany)
Language
German
USU Software Asset Management

ST03-1 USU License Management - End User Training

This core training enables users to understand and make use of the overall USU License Management functionality for Software Asset Management.Content/Learning Objectives: Understanding the USU License…

Date
10/5/2021
Location
Virtual Classroom (Germany)
Language
English
USU Software Asset Management

ST04-1 USU License Management - Catalog Data

This basic training focuses on a core element of USU License Management - the Catalog. Content/Learning Objectives: Understand the Catalog Get to know potential sources for data/information retrieval…

Date
10/12/2021
Location
Virtual Classroom (Germany)
Language
English
USU Software Asset Management

ST08-1 USU License Management - License Inventory

This training covers the process of license recording and handling. First, licenses will be recorded both manually and by using the import interface. Afterwards, we will discuss the different functions…

Date
10/13/2021
Location
Virtual Classroom (Germany)
Language
English
USU Software Asset Management

ST05-1 USU License Management - Software Inventory Recognition

This training focuses on software discovery, i.e., the acquisition and processing of raw software data. Content/Learning Objectives:  Understand the strategic model A-model (operative level of inventory…

Date
10/18/2021
Location
Virtual Classroom (Germany)
Language
English
USU IT & Service Monitoring

Alarm & Maintenance Management

You will learn how to manage the state-dependent processing of alarms and what you need to do to avoid false alarms. Additionally, you will learn how to secure alarms with multi-level escalation mechanisms…

Date
10/19/2021
Location
Virtual Classroom (Germany)
Language
German
USU Software Asset Management

ST05-2 USU License Management - Software Inventory Process & Control

Once software inventory data has been successfully loaded into the application, it will be processed. This training focuses on understanding the interpretation of raw data, the signature coverage report…

Date
10/20/2021
Location
Virtual Classroom (Germany)
Language
English
USU Software Asset Management

ST02-1 USU License Management - Functions & Configurations

This training is focused on understanding/handling the data feeds, i.e. understanding the specification requirements, but also options for data transformation and, in particular, understanding the impact…

Date
10/25/2021
Location
Virtual Classroom (Germany)
Language
English
USU Software Asset Management

ST16-3 USU Optimization for SAP® - End User

The end user training for USU Optimization for SAP® covers its different modules, functions and the front end navigation. Furthermore the training provides a deep insight into the usage consolidation process…

Date
10/27/2021
Location
Virtual Classroom (Germany)
Language
English
USU IT & Service Monitoring

Umbrella Monitoring - Systems Management

You will learn how to quickly trace back where the cause lies and how to recognize and display service dependencies. Furthermore, you will learn how to visualize the impact of faults/changes on higher…

Date
11/2/2021
Location
Virtual Classroom (Germany)
Language
German

💬︎ Insights

Report

Gartner Report

Servicing Explosive Customer Demand With a Remote Workforce Compels Sharper Knowledge Management Practices