USM Admin: Customizing

In this 2-day course, you'll learn how to configure USU Service Management for your needs and transfer it to the target environments.

Content/Learning Objectives:
  • Logging customizing
  • Creating new object types in USU Service Management
  • Creating and editing catalogs and views
  • Creating and editing relationships
  • Creating and editing business logics/rules
  • Transferring customizations using the Customization Transfer Manager
Prior knowledge:
  • Participation in user training courses for basic modules (e.g., Asset Manager, Incident & Problem Manager, etc.)
  • Basic knowledge of databases and data modeling
Requirements:
  • RDP connection to the USU-Cloud is possible
  • We will send you a link to test the connection in advance
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Target group:
  • System managers
  • System administrators
Classes
Date Location Language Max. Participants
29 Aug 2023 - 30 Aug 2023 Virtual Classroom (Germany) German 8 Book now