USU Service Management: Change Manager

In this course you will learn the basic functionality of the Change Manager.

Content/Learning Objectives:
  • Learn how to use the USU Service Management interface
  • Learn how to request a change and process it in different roles
  • Learn how to define model tickets for the change process
  • Important master data for the change processes
Prior knowledge:
  • PC skills
Target group:
  • Process owner for Change Manager
Date Location Language Max. Participants
15 Feb 2023 Germany German 4 Book now
23 May 2023 Germany German 6 Book now