USU Service Management: Service Request Management Training

In this 2-day course, you will learn how to define and request products and services for the shop in Service Request Manager.

Content/Learning Objectives:
  • Learn how to use the USU Service Management interface.
  • Request simple and complex products and services via the shop
  • Work with tasks in fulfilling the request
  • Create a shopping cart for the store: Create simple and complex products for the store, work with store parameters to define products and services
Prior knowledge:
  • PC skills
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Target group:
  • Process owner for Service Request Manager
Classes
Date Location Language Max. Participants
30 May 2022 - 31 May 2022 Virtual Classroom (Germany) German 6 Book now