USU IT & Service Monitoring (ZIS)

Get a comprehensive, centralized view of your IT and IT services with a single solution

LeuTek is now USU – Same Expertise. Same People. New Name.

We take the next step for your company's success - with the concentrated USU power for the best service experience. Benefit from leading solutions in IT monitoring and IT & Customer Service Management!

Get a complete overview with the ZIS monitoring solution

The ZIS IT & Service Monitoring solution from USU offers you a highly automated and fully integrated monitoring platform to completely and efficiently monitor and manage your hybrid system landscape, services, and processes.

Overview of USU IT & Service Monitoring (ZIS)

Get the benefits

fewer disruptions
better performance
lower IT costs

Why USU IT & Service Monitoring

Modular monitoring solution for lower operating costs

German quality made in Germany

Centralized view of IT infrastructures and services

Highly automated and fully capable of completing updates

Well-designed and proven event, ticket, and service correlation

Informative dashboards, thorough analyses, and comprehensive reports

Fully integrated alerts


USU impressed us all around - not only with their overall solution, which met our strict requirements in the proof-of-concept phase, but also the close cooperation with USU's experts, which was always based on a spirit of partnership

explains Andreas Meier, Project Manager at the National Bank of Liechtenstein

Certified IT monitoring

Certified IT monitoring

Certified monitoring "made in Germany"

USU IT & Service Monitoring has been certified in all 16 ITIL® disciplines. Our solution has been given PinkVerify ™ certification for Event Management, Availability Management and Capacity Management. This ensures a standardized and service-oriented IT service management.

Certified IT monitoring

Serview Certified Tool

On the basis of over 600 assessment criteria, SERVIEW has certified our solution as a CERTIFIEDTOOL in the following disciplines:

  • Service Level Management
  • Capacity Management
  • Availability Management
  • Event Management
  • Service Reporting

USU Professional Services
Expert insights from the people who created the solution

Our IT & Service Monitoring solution is ideal for your automated monitoring needs. Our monitoring experts have many years of comprehensive project experience, so we take a real-world approach to implementing your system and in training your employees how to use it. Master the tool quickly, and get the most out of your investment.

Operational support

As your monitoring experts, we provide comprehensive support for your ZIS solution or special monitoring subtasks — from monitoring systems to providing support for new projects and securing staffing resources and expertise.

USU Software Asset Management Professional Training


Get more out of your tools! Train with professionals to learn how to get more value from your tools. We tailor our courses to meet your needs!

Our trainings
Training and seminars

Smart Businesses use USU IT & Service Monitoring

See more customers
ARD ZDF Deutschlandradio BeitragsserviceARZ Allgemeines Rechenzentrum GmbHAllianz
Allianz Technology SEAtos IT Services GmbHBKW Energie AG
BMW AGBaloise Group / Basler Versicherung AGCREALOGIX BaaS GmbH & Co. KG.
CommerzbankContinentalDB Systel GmbH
DEKRADEVK Allgemeine Versicherungs-AGDSV Gruppe
Deutsche BundesbankDeutsche Telekom / T-Systems Enterprise Services GmbHEnBW
FIZ KarlsruheFesto SE & CO. KGFiducia & GAD IT AG
Finanz InformatikFinanz Informatik Technologie ServiceGothaer Systems GmbH
HSCB TrinkausHannIT - Hannoversche Informations­technologienHannover Rck SE
Hansgrohe SEIT-Dienstleistungs­zentrum BerlinITERGO Informations­technologie GmbH
ITSCare IT-Services für den Gesundheitsmarkt GbRJungheinrich AGKNV GmbH
Kommunales Rechenzentrum Niederrhein (KRZN)LVM Landwirtschaftlicher Versicherungsverein Münster a.G.Land Salzburg
Landesbank Baden-WürttembergMHK GroupMiele
PERI GmbHProvinzialRaiffeisen
Rhein Energie AGS&T AGSCHWENK Zement GmbH & Co. KG
SIX GroupSchwarz IT KGSignal IDUNA Vereinigte Lebensversicherung AG
Sopra Financial Technology GmbHStuttgarter Versicherung Holding AGSwisscom
Syntax Systems GmbH & Co. KGTechniker Krankenkasse GmbHVPV Versicherungen
Volkswagen AGWMFWüstenrot & Württembergische AG
equensWorldlinegkv informatik GbRs.Oliver
tobaccolandÖsterreichische Rundfunksender GmbH & Co KG
White Paper

Service Monitoring in the Cloud Age

Read our white paper Service Monitoring in the age of the cloud to learn how you can flexibly and automatically monitor even complex IT environments.
White Paper

White Paper: IT Service Alerting

Our new white paper shows how modern IT service alerting can help you minimize Mean Time to Repair (MTTR) - the average time it takes to repair a system after an outage.

Want to learn more about USU IT & Service Monitoring?

Let us share our solution with you — at your convenience and with no obligation — in person or online.