USU
Solutions
Customers
Company
Resources
Contact us
Careers
Events
Blog
🔍︎
👤︎
EN
German
French
Italian
︙
Solutions
USU Software Asset Management
➤
USU Knowledge Management
➤
USU IT Service Management
➤
USU Self-Service Management
➤
USU IT Monitoring
➤
USU Cloud Management
➤
USU Digital Consulting
➤
Customers
➤
Trainings
➤
About USU
➤
Investor Relations
➤
Sustainability
➤
Partner
➤
Press
➤
Careers
➤
Freelancer
➤
Products
License Management
➤
Discovery
➤
SaaS Optimization
➤
Oracle Optimization
➤
Optimization for SAP®
➤
Cloud Cost Management
➤
Optimization for Engineering Software
➤
Services
SAM Services
➤
Products
Knowledge Management for Customer Service
➤
Knowledge Management for IT
➤
Knowledge Management for Enterprise Services
➤
Chatbots
➤
Services
Professional Services
➤
Industries
Automotive
➤
Finance and Insurance
➤
Manufacturing
➤
Products
IT Service Desk
➤
IT Self-Service
➤
IT Service Catalog & SLA
➤
IT Asset Management
➤
IT Change & Configuration Management
➤
IT Financial Management
➤
IT Monitoring
➤
IT Service Portfolio & Service Design
➤
IT Project Portfolio Management
➤
IT Governance, Risk & Compliance
➤
Enterprise Service Management
➤
Hybrid Cloud Management
➤
Knowledge Management for IT
➤
Products
IT Self-Service
➤
Customer Self-Service
➤
Employee Self-Service
➤
Self-Service Portal
➤
Products
IT Event Management
➤
System Monitoring
➤
Cloud Monitoring
➤
End-to-End Monitoring
➤
Service Monitoring
➤
IT Service Alerting
➤
Services
Professional Services & Training
➤
Products
Cloud Cost Management
➤
Hybrid Cloud Management
➤
Cloud Governance
➤
Services
Digital Experience
➤
Digital Process Automation
➤
Application Management Services
➤
E-Government Solutions
➤
Expert Staffing
➤
Custom Software Development
➤
Technology Partners
Liferay DXP
➤
Pega
➤
Disy Informationssysteme
➤
Success Stories
Customer Service Center
Courses
Classes
Management
Locations
Contact
USU Share Information
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Financial Calendar
Company mission statement
Whistleblower system
Find Partner
Become a Partner
Partner Portal
News
Press Review
Jobs
➤
Reach your goals
➤
Students
➤
FAQ for Candidates
➤
Open projects
FAQs for Freelancers
USU
✖
Resources
Content for Smart IT & Customer Service Management
Apply
Filter by
246 results
Topic interest
Adobe
(2)
Application Management
(1)
Artificial Intelligence (AI)
(8)
Audit
(8)
Case Management
(2)
Chatbots
(13)
Cloud
(40)
Cloud Cost Mangement
(5)
CMDB
(1)
Customer Experience (CX)
(8)
Customer Service
(33)
Data Driven Services
(1)
Digital Experience Platform
(3)
Digital Process Automation
(5)
Digital Workplace
(1)
Discovery & Data Management
(8)
End-to-End Monitoring
(4)
Enterprise Service Management
(15)
Financial Services
(3)
Forrester
(2)
Gartner
(3)
Hybrid Cloud Management
(13)
IBM
(3)
IT Asset Management (ITAM)
(7)
IT Event Management
(1)
IT Financial Management (ITFM)
(3)
ITIL
(3)
IT Monitoring
(25)
IT Service Alerting
(3)
IT Service Desk
(2)
IT Service Management
(24)
IT Visibility
(6)
Knowledge Management
(65)
Liferay
(1)
Low-Code
(2)
Microsoft
(5)
Oracle
(5)
Pega
(7)
Predictive Maintenance
(1)
Salesforce
(6)
SAM Services
(10)
SAP
(13)
Security
(1)
Self-Service
(6)
Service Level Monitoring
(1)
Software as a Service (SaaS)
(27)
Software Asset Management
(87)
Systems Management
(5)
Umbrella Monitoring
(4)
User Experience (UX)
(2)
Vulnerability Management
(1)
Type
White Paper
(68)
Events & Webinars
(58)
Guide
(35)
Flyer
(29)
E-Book
(17)
Study
(11)
Report
(8)
Tool
(5)
Comparison
(3)
Podcast
(3)
Article
(2)
Event type
Date
Flyer
Flyer: USU Knowledge Management Analytics
Analyzing your Operations is as Easy as Pie Charts
Download
Flyer
Operational Support for USU IT Monitoring (ZIS System)
In this day and age, companies depend on a smooth IT operation. It is therefore all the more important that there are experts who know your IT always…
Download
Flyer
IT Alerting Service The IT
The IT Alerting Service is a managed cloud service operated by USU to deliver your monitoring system alerts via SMS and voice call.
Download
On Demand
“3 – 2 – 1 – licensable”: What the new Docker licensing changes mean for you.
In this webinar, you will learn the impact of Docker commercialization on your organization and how to deal with it.
📍
Online
Watch now
On Demand
SAM Launch Day
We are excited to show you the latest release of our USU Software Asset Management solution.
📍
Online
Watch now
On Demand
How to Build a Strategy for IT Visibility
In this webinar ITAM evangelist Rebecca Horton reviews the benefits of gaining visibility into IT data for decision making and risk avoidance.
📍
Online
Watch now
On Demand
Webinar: 10 Tips to Write Better SaaS Contracts
SaaS licenses may be easy to implement but can expose you to risks and hidden costs. In this webinar we share the 10 things to look out for in your…
📍
Online
Watch now
On Demand
Webinar: 10 Ways to Stop Wasting Money on SaaS Subscriptions
A powerful guide to clear the junk in your costly SaaS trunk
📍
Online
Watch now
On Demand
Webinar: Customer Experience - the Key to Automotive Success
How Knowledge Management can enable a differentiated customer experience.
📍
Online
Watch now
On Demand
Better together - How to align ITSM and SAM
In this webinar Rebecca Horton reviews the benefits ITSM and SAM teams working together
📍
Online
Watch now
On Demand
Webinar: Knowledge Management for Finance and Insurance Service Teams
Customer experience is one of the biggest customer retention strategies
📍
Online
Watch now
On Demand
Webinar: Knowledge Management for Customer Service
Find out how KM can increase customer satisfaction, retention and profitability
📍
Online
Watch now
First
…
7
8
9
10
11
…
Last
Back to top ⌃