Umbrella Monitoring

Full 360° monitoring of your IT operations with centralized event correlation, SLA optimization, and ticket reduction

LeuTek is now USU – Same Expertise. Same People. New Name.

We take the next step for your company's success - with the concentrated USU power for the best service experience. Benefit from leading solutions in IT monitoring and IT & Customer Service Management!

Get a consolidated view of all your IT operations

Umbrella Monitoring is our fully integrated unified monitoring solution that lets you monitor your IT operations all at once. It helps you quickly and precisely identify issues relevant to your customers, from end-user devices and applications to infrastructure and databases — all in real time and with minimal effort.

Business Service Monitoring dashboard

Umbrella Monitoring features numerous standardized interfaces to your existing systems and practice-proven event correlation, as well as giving you  dashboards and extensive options for analysis and reporting — all in real time.

For automated monitoring, you can connect an existing ITSM suite to our solution.

Cut your operating and system support costs, and end the ticket avalanche while minimizing the risk of system disruptions and compliance violations.

: Techniker Krankenkasse dashboard
USU Umbrella Monitoring

You benefits

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360° view of all your IT operations
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Quick connection to existing system
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High-performance event and ticket correlation
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Highly automated
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Multiclient dashboards and automatic error and impact analysis
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Integrated alerts

Optimize your IT services and stop the flood of tickets

Monitoring solutions often run in isolation from one other, so they typically don’t recognize relationships across systems. Our IT Service Optimization solution recognizes, displays, and evaluates system relationships and creates a single ticket for the right department to handle the issue. This reduces the effort and number of tickets at your company, shortens processing times, and cuts costs.

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By selecting USU, we’ve chosen an expert partner that offers both a widely established practical solution and the necessary technical expertise. The ZIS monitoring solution provides us with the basis to effectively and proactively monitor our complex IT infrastructure throughout the company — all from a single source.
Oliver Windler, Manager of Second-Level Servers and Data Centers, Allianz Technology AG
White Paper

Umbrella Monitoring

This white paper describes the obstacles faced by IT organizations today and portrays a possible „ideal“ solution.
White Paper

Ticket Correlation

Read in our solution paper how our solution can help you with this problem and how you can save a lot of effort and costs.

Smart Businesses use USU IT & Service Monitoring

See more customers
ARD ZDF Deutschlandradio BeitragsserviceARZ Allgemeines Rechenzentrum GmbHAllianz
Allianz Technology SEAtos IT Services GmbHBKW Energie AG
BMW AGBaloise Group / Basler Versicherung AGCREALOGIX BaaS GmbH & Co. KG.
CommerzbankContinentalDB Systel GmbH
DEKRADEVK Allgemeine Versicherungs-AGDSV Gruppe
Deutsche BundesbankDeutsche Telekom / T-Systems Enterprise Services GmbHDeutsche Telekom Technik GmbH
EnBWFIZ KarlsruheFesto SE & CO. KG
Fiducia & GAD IT AGFinanz InformatikFinanz Informatik Technologie Service
Gothaer Systems GmbHHSCB TrinkausHannIT - Hannoversche Informations­technologien
Hannover Rck SEHansgrohe SEIT-Dienstleistungs­zentrum Berlin
ITERGO Informations­technologie GmbHITSCare IT-Services für den Gesundheitsmarkt GbRJungheinrich AG
KNV GmbHKommunales Rechenzentrum Niederrhein (KRZN)LVM Landwirtschaftlicher Versicherungsverein Münster a.G.
Land SalzburgLandesbank Baden-WürttembergMHK Group
MieleNord LBODDO BHF
OTTO GroupPERI GmbHProvinzial
RaiffeisenRhein Energie AGS&T AG
SCHWENK Zement GmbH & Co. KGSIX GroupSchwarz IT KG
Signal IDUNA Vereinigte Lebensversicherung AGSopra Financial Technology GmbHStuttgarter Versicherung Holding AG
SwisscomSyntax Systems GmbH & Co. KGTechniker Krankenkasse GmbH
VPV VersicherungenVolkswagen AGWMF
Wüstenrot & Württembergische AGcentrisdataport
endicaequensWorldlinegkv informatik GbR
s.OlivertobaccolandÖsterreichische Rundfunksender GmbH & Co KG

Want to learn more about Umbrella Monitoring?

Let us share our solution with you — at your convenience and with no obligation — in person or online.