How AI-Powered Knowledge Management Boosts Customer Service

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Artificial Intelligence has been a buzzword for a long-time, and new business use cases continue to pop up. AI is now gaining momentum with Knowledge Management solutions to enable organizations to work more efficiently and effectively.
USU Knowledge Management uses AI-supported functions to deliver ultimate value and ease to users, such as self-learning search, predictive lookup, and automated editorial features. These features help users find the answers they need faster, and they eliminate or reduce many redundant and tedious tasks.
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How can business leaders tap into AI-powered Knowledge Management to push their customer and employee experiences to the next level? In our webinar we will discuss:

How AI-supported Knowledge Management works and how it helps your organization
How different business areas - including Customer Support, IT, and HR - can benefit from AI-powered Knowledge Management
Existing and upcoming AI features offered by the USU Knowledge Management solution

If you can’t make the live webinar, please register, and we will send you the recording after the event!
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