Unlocking the Future of Knowledge Management

Riding the Dragon - Taming ChatGPT with Knowledge Management

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February 28, 2024
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March 1, 2024
clock icon 8:30 AM AEST -
5:15 PM AEST

Elevate your customer experiences through AI at CCW Goldcoast, Australia

Join us for an extraordinary experience at Customer Contact Week (CCW) Goldcoast, Australia, taking place from February 28 – March 1, 2024, at THE STAR. With a rich history of 25 years in customer strategy, we're not just participants – we're proud sponsors, collaborating with CX leaders to push the boundaries of innovation.

Immerse yourself in an engaging environment where CCW brings together top-tier professionals, offering dynamic content and revolutionary ideas. This event goes beyond the ordinary; it's a golden opportunity to connect with industry visionaries and establish meaningful relationships.

Visit our booth at #9, where we're introducing the future of knowledge management technology for customer service professionals. Explore our innovative ChatGPT integration and genAI self-service KM technologies, designed to redefine customer interactions.

But that's not all – witness the seamless integration with leading platforms like Zendesk, Salesforce and Genesys, creating a customer support ecosystem that is both streamlined and powerful.

 

USU and Customer Driven Partner for CCW and for projects that guarantee the best value for our joint customers in the Australian market

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CCW Australia will provide:

  • CCW Genius Bar
  • Awards Finalist Stage
  • CCW Executive Day
  • Beyond the BS Stage

We are excited to join this event and hope you stop by!

 

Our Partnership

Customer Driven is a leading Australian Customer Experience Advisory and Services company. Over the past 7 years Customer Driven has established a proven Knowledge Management Practice and has deployed Customer Driven’s proprietary Knowledge Management toolset and governance framework across numerous clients to over 6000 users. USU have partnered with Customer Driven to consult, deploy, train and transition or manage USU’s knowledge management solution in Australia.

 

Learn more: https://www.customerdriven.com.au/ 

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