Unlocking the Future of Knowledge Management

Riding the Dragon - Taming ChatGPT with Knowledge Management

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February 28, 2024
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March 1, 2024
clock icon 8:30 AM AEST -
5:15 PM AEST

Elevate your customer experiences through AI at CCW Goldcoast, Australia

Join us for an extraordinary experience at Customer Contact Week (CCW) Goldcoast, Australia, taking place from February 28 – March 1, 2024, at THE STAR. With a rich history of 25 years in customer strategy, we're not just participants – we're proud sponsors, collaborating with CX leaders to push the boundaries of innovation.

Immerse yourself in an engaging environment where CCW brings together top-tier professionals, offering dynamic content and revolutionary ideas. This event goes beyond the ordinary; it's a golden opportunity to connect with industry visionaries and establish meaningful relationships.

Visit our booth at #9, where we're introducing the future of knowledge management technology for customer service professionals. Explore our innovative ChatGPT integration and genAI self-service KM technologies, designed to redefine customer interactions.

But that's not all – witness the seamless integration with leading platforms like Zendesk, Salesforce and Genesys, creating a customer support ecosystem that is both streamlined and powerful.

 

USU and Customer Driven Partner for CCW and for projects that guarantee the best value for our joint customers in the Australian market

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CCW Australia will provide:

  • CCW Genius Bar
  • Awards Finalist Stage
  • CCW Executive Day
  • Beyond the BS Stage

We are excited to join this event and hope you stop by!

 

Our Partnership

Gentlemen Group GmbH was founded on January 1, 2021 and is an owner-managed and financially independent company. Its value and strength lie on the one hand in the mission, the values and the resulting organization, and on the other hand in the selected excellent committed people. People who have gained their expertise and experience in the environment of medium to very large companies. They all have excellent references, are very well educated and are characterized by common values in line with the values of a Gentle:(hu):man and thus the GentlemenGroup as such. Customers experience the special expertise especially in the comprehensive areas of IT. This includes service management, management and technology consulting with a focus on strategy, organization, IT governance as well as solution implementation and training. They have over 120 years of experience in process consulting, such as Enterprise Service Management (ESM) and Identity and Access Management (IAM). Although still so young, the company is already working with large customers in various segments.

 

More infos: https://www.gentlemengroup.de/en/beautiful-business-en/

 

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