Unlocking the Future of Knowledge Management

Riding the Dragon - Taming ChatGPT with Knowledge Management

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February 28, 2024
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March 1, 2024
clock icon 8:30 AM AEST -
5:15 PM AEST

Elevate your customer experiences through AI at CCW Goldcoast, Australia

Join us for an extraordinary experience at Customer Contact Week (CCW) Goldcoast, Australia, taking place from February 28 – March 1, 2024, at THE STAR. With a rich history of 25 years in customer strategy, we're not just participants – we're proud sponsors, collaborating with CX leaders to push the boundaries of innovation.

Immerse yourself in an engaging environment where CCW brings together top-tier professionals, offering dynamic content and revolutionary ideas. This event goes beyond the ordinary; it's a golden opportunity to connect with industry visionaries and establish meaningful relationships.

Visit our booth at #9, where we're introducing the future of knowledge management technology for customer service professionals. Explore our innovative ChatGPT integration and genAI self-service KM technologies, designed to redefine customer interactions.

But that's not all – witness the seamless integration with leading platforms like Zendesk, Salesforce and Genesys, creating a customer support ecosystem that is both streamlined and powerful.

 

USU and Customer Driven Partner for CCW and for projects that guarantee the best value for our joint customers in the Australian market

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CCW Australia will provide:

  • CCW Genius Bar
  • Awards Finalist Stage
  • CCW Executive Day
  • Beyond the BS Stage

We are excited to join this event and hope you stop by!

 

LicenseCore was was founded in 2014. Our staff are recognized professionals with strong references and decades of experience in the IT and Software Asset Management field. Our team is organized to cover the full spectrum of software asset management and licensing consulting. Our services:

  • Development and support of Software Asset Management process
  • Preparation for manufacturer audit
  • Centralization of license purchases
  • License consulting and planning prior to new acquisitions and upgrades

We place particular emphasis on keeping abreast of current IT vendor licensing policies, policies and regulations, thereby providing our customers with up-to-date information on vendor licensing, infrastructure and economic labors.

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