Unlocking the Future of Knowledge Management

Riding the Dragon - Taming ChatGPT with Knowledge Management

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February 28, 2024
March 1, 2024

clock icon 8:30 AM AEST -
5:15 PM AEST

Elevate your customer experiences through AI at CCW Goldcoast, Australia

Join us for an extraordinary experience at Customer Contact Week (CCW) Goldcoast, Australia, taking place from February 28 – March 1, 2024, at THE STAR. With a rich history of 25 years in customer strategy, we're not just participants – we're proud sponsors, collaborating with CX leaders to push the boundaries of innovation.

Immerse yourself in an engaging environment where CCW brings together top-tier professionals, offering dynamic content and revolutionary ideas. This event goes beyond the ordinary; it's a golden opportunity to connect with industry visionaries and establish meaningful relationships.

Visit our booth at #9, where we're introducing the future of knowledge management technology for customer service professionals. Explore our innovative ChatGPT integration and genAI self-service KM technologies, designed to redefine customer interactions.

But that's not all – witness the seamless integration with leading platforms like Zendesk, Salesforce and Genesys, creating a customer support ecosystem that is both streamlined and powerful.

 

USU and Customer Driven Partner for CCW and for projects that guarantee the best value for our joint customers in the Australian market

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CCW Australia will provide:

  • CCW Genius Bar
  • Awards Finalist Stage
  • CCW Executive Day
  • Beyond the BS Stage

We are excited to join this event and hope you stop by!

 

Our Partnership

Our services include consulting, design, implementation and operation of your IT infrastructure - regardless of whether you operate in the cloud, on-premises or in a hybrid environment. Our priority is optimising efficiency and security, always with a watchful eye on your expenses.

Softline is part of the Noventiq Holdings PLC group of companies. Noventiq is a leading global solutions and services provider in Digital Transformation and Cyber Security and is headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its own services and solutions. Noventiq's 6400 employees work in almost 60 countries throughout Asia, Latin America, Europe and Africa—markets with significant growth potential.

 

Learn more: https://www.softline.de/en/ 

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