USU World in Berlin, April 29-30, 2020

Discover how the USU Group is (em)powering the digital transformation in IT and customer service at the USU World 2020.
Learn from more than 600 IT specialists and business leaders how they have successfully implemented innovative service and business concepts. Join us at the Vienna House Andel's in Berlin on April 29-30, 2020. 

Experience USU World and benefit from:

  • Best practices / trends in over 60 presentations
  • More than 70 renowned experts
  • 600 participants from more than 200 companies
  • USU Group’s user and discussion forums 
  • Practical solutions and innovations

Our talks and workshops combine expert knowledge with practical solutions, so you are prepared to create the digital services your customers need. 

The USU World 2020 will address:

  • IT service management
  • Software Asset Management
  • IT & Service Monitoring
  • Portals, Bots & Co - Digital customer communication
  • AI-based data analysis

Captivating keynote speakers and a lively evening event will round off two days of new insights and exciting digital solutions. 

Take advantage of this great opportunity! 

Learn more about USU World 2020 at

Register now!

We look forward to seeing you!


A Retrospective of USU World 2019 in Berlin

The event at a glance

Apr 29 - 30, 2020
Vienna House Andel's Berlin
10369 Berlin, Landsberger Allee 106
Event website
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