Multinational investment bank selects USU’s Knowledge Center for customer service.
For the third consecutive year, Aspera is recognized by Gartner for its completeness of vision and ability to execute for its flagship SAM product SmartTrack.
Aspera met the customer’s goals of compliance for 35,000 devices and integration with ServiceNow ITSM system.
LicenseControl for SAP receives independent verification of its SAP license management features.
Unymira, a division of the USU Group, has launched Knowledge Exchange, a new customer success platform for collaboration, best practices, off-the-shelf templates and AI-powered optimization for its products.
Aspera, the world's leading provider of Software Asset Management (SAM) solutions and services, and part of the USU Group, has joined the industry trade association, the ITAM Forum.
Thanks to the AI-based technology from the new USU partner FLS, USU’s Valuemation product suite provides optimized tour planning for Field Service employees. Numerous criteria are taken into consideration and adjusted in real time if unexpected events arise.
Unymira, a division of Aspera Technologies Inc., and CCW Digital, a division of the IQPC Customer Management Practice jointly announce the release of a new report on knowledge management in the contact center and customer service industries and its role in digital trans