The Ultimate Guide to USU Knowledge Management

Optimize your service processes with USU Knowledge Management

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Is Your Customer Service Good? Make it Excellent!

Discover the essential features of USU Knowledge Management in our smart guide and see how our solution can advance your business.

Learn how a powerful tool efficiently manages information, structures your knowledge, promotes collaboration, and offers a fast, AI-supported search and user-friendly content management. With USU Knowledge Management, you have all the tools at your disposal to optimize your processes, increase productivity, and improve the quality of your services.

Breaking Down the Features and Functions

Learn in this smart guide:

  • Which tailored features help you support service processes and use knowledge as a critical business KPI
  • How knowledge access, formats, and editing interlock and ensure a high-quality data foundation
  • How our unique approach maps the roles, rights, and tasks of all participants in the knowledge management life cycle
  • Why our best-of-breed approach allows you to combine the best CRM, CCaaS, ticketing, and other software

EIT Sprendimai is one of the largest IT companies in Lithuania, with long-term reliable relationships with global manufacturers. Highly qualified certified specialists work in the company.

The company's activities are certified according to international quality management ISO 9001, information security management ISO 27001, IT service management ISO 20000, environmental protection management 14001 standards. From 2019 the company has implemented an anti-corruption management system according to the ISO 37001 standard, the purpose of which is to promote an ethical business culture, to create customer trust and reliability, by improving measures for risk management and monitoring.