The Ultimate Guide to USU Knowledge Management

Optimize your service processes with USU Knowledge Management

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Is Your Customer Service Good? Make it Excellent!

Discover the essential features of USU Knowledge Management in our smart guide and see how our solution can advance your business.

Learn how a powerful tool efficiently manages information, structures your knowledge, promotes collaboration, and offers a fast, AI-supported search and user-friendly content management. With USU Knowledge Management, you have all the tools at your disposal to optimize your processes, increase productivity, and improve the quality of your services.

Breaking Down the Features and Functions

Learn in this smart guide:

  • Which tailored features help you support service processes and use knowledge as a critical business KPI
  • How knowledge access, formats, and editing interlock and ensure a high-quality data foundation
  • How our unique approach maps the roles, rights, and tasks of all participants in the knowledge management life cycle
  • Why our best-of-breed approach allows you to combine the best CRM, CCaaS, ticketing, and other software

Our Partnership

GeminiSix provides consulting and professional services focused on helping organizations correctly manage their IT assets including on-premise software, SaaS and cloud computing spend. Our services help to protect our client´s IT investments, by identifying what they own, where it´s running, and if these assets are used efficiently. Our goal is to reduce technology debt in terms of costs and limit business and legal risk related to the ownership and use of software, while maximizing IT responsiveness and end-user productivity.

 

Learn more: https://gemini-six.com/