The Ultimate Guide to USU Knowledge Management

Optimize your service processes with USU Knowledge Management

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Learn how a powerful tool efficiently manages information, structures your knowledge, promotes collaboration, and offers a fast, AI-supported search and user-friendly content management. With USU Knowledge Management, you have all the tools at your disposal to optimize your processes, increase productivity, and improve the quality of your services.
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Learn in this smart guide:

Which tailored features help you support service processes and use knowledge as a critical business KPI
How knowledge access, formats, and editing interlock and ensure a high-quality data foundation
How our unique approach maps the roles, rights, and tasks of all participants in the knowledge management life cycle
Why our best-of-breed approach allows you to combine the best CRM, CCaaS, ticketing, and other software
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Our Partnership

Gentlemen Group GmbH was founded on January 1, 2021 and is an owner-managed and financially independent company. Its value and strength lie on the one hand in the mission, the values and the resulting organization, and on the other hand in the selected excellent committed people. People who have gained their expertise and experience in the environment of medium to very large companies. They all have excellent references, are very well educated and are characterized by common values in line with the values of a Gentle:(hu):man and thus the GentlemenGroup as such. Customers experience the special expertise especially in the comprehensive areas of IT. This includes service management, management and technology consulting with a focus on strategy, organization, IT governance as well as solution implementation and training. They have over 120 years of experience in process consulting, such as Enterprise Service Management (ESM) and Identity and Access Management (IAM). Although still so young, the company is already working with large customers in various segments.

More infos: https://www.gentlemengroup.de/en/beautiful-business-en/