The Ultimate Guide to USU Knowledge Management

Optimize your service processes with USU Knowledge Management

Whitepaper Image

Is Your Customer Service Good? Make it Excellent!

Discover the essential features of USU Knowledge Management in our smart guide and see how our solution can advance your business.

Learn how a powerful tool efficiently manages information, structures your knowledge, promotes collaboration, and offers a fast, AI-supported search and user-friendly content management. With USU Knowledge Management, you have all the tools at your disposal to optimize your processes, increase productivity, and improve the quality of your services.

Breaking Down the Features and Functions

Learn in this smart guide:

  • Which tailored features help you support service processes and use knowledge as a critical business KPI
  • How knowledge access, formats, and editing interlock and ensure a high-quality data foundation
  • How our unique approach maps the roles, rights, and tasks of all participants in the knowledge management life cycle
  • Why our best-of-breed approach allows you to combine the best CRM, CCaaS, ticketing, and other software

LicenseCore was was founded in 2014. Our staff are recognized professionals with strong references and decades of experience in the IT and Software Asset Management field. Our team is organized to cover the full spectrum of software asset management and licensing consulting. Our services:

  • Development and support of Software Asset Management process
  • Preparation for manufacturer audit
  • Centralization of license purchases
  • License consulting and planning prior to new acquisitions and upgrades

We place particular emphasis on keeping abreast of current IT vendor licensing policies, policies and regulations, thereby providing our customers with up-to-date information on vendor licensing, infrastructure and economic labors.