The Ultimate Guide to USU Knowledge Management

Optimize your service processes with USU Knowledge Management

Whitepaper Image

Is Your Customer Service Good? Make it Excellent!

Discover the essential features of USU Knowledge Management in our smart guide and see how our solution can advance your business.

Learn how a powerful tool efficiently manages information, structures your knowledge, promotes collaboration, and offers a fast, AI-supported search and user-friendly content management. With USU Knowledge Management, you have all the tools at your disposal to optimize your processes, increase productivity, and improve the quality of your services.

Breaking Down the Features and Functions

Learn in this smart guide:

  • Which tailored features help you support service processes and use knowledge as a critical business KPI
  • How knowledge access, formats, and editing interlock and ensure a high-quality data foundation
  • How our unique approach maps the roles, rights, and tasks of all participants in the knowledge management life cycle
  • Why our best-of-breed approach allows you to combine the best CRM, CCaaS, ticketing, and other software

Our Partnership

Raynet is a global software vendor with market-leading solutions and managed service provider in the field of Enterprise Software Management. Following the mission “Discover to manage”, Raynet offers the market unique products covering all technologies.

In addition to the headquarters in Paderborn, Raynet has further locations in Germany, the USA, Poland, Turkey, and the UK. With more than 140 highly qualified employees, Raynet has been supporting well-known customers and partners worldwide in their projects with its portfolio since 1999 – from Unified Data Management and Software Asset Management to Software Packaging and Workflow Management to Unified Endpoint Management. Raynet also maintains strong partnerships with the leading companies in this industry.

Raynet products are unique in design and functionality. Their development is highly driven by customers and partners, who play an important role in product optimization and are the main reason why they always occupy a top position. Whether a new SAM project is to be set up or a deployment tool introduced, a packaging factory planned, or a migration carried out – Raynet is always the best-of-breed partner for all products, services and solutions of Application Lifecycle Management for Enterprises.

 

Learn more: https://raynet.de/en/