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{id=231279279340, createdAt=1745593220461, updatedAt=1747811738613, path='the-top-global-vendors-for-it-and-enterprise-service-management-2025', name='The Top Global Vendors for IT and Enterprise Service Management 2025', 1='{type=string, value=Download the Research in Action Vendor Selection Matrix™ 2025 for ITSM and ESM in the – featuring trends, a Top 20 ranking, and recognition for USU.}', 3='{type=string, value=The Top Global Vendors for IT and Enterprise Service Management 2025}', 4='{type=string, value=Independent research highlights key trends and top vendors }', 5='{type=image, value=Image{width=1920,height=1080,url='https://4148856.fs1.hubspotusercontent-eu1.net/hubfs/4148856/ITSM-ESM/landingpages_hubdb/S%20-%20RIA%20Report%20-%20IT%20and%20Enterprise%20Service%20Management%202025/2025-05-07_usu_ria-vs%2c-esm-2025_lp-header_1920x1080px.jpg',altText='2025-05-07_usu_ria-vs,-esm-2025_lp-header_1920x1080px',fileId=234279336181}}', 6='{type=option, value={id=3, name='study', order=2, label='study'}}', 7='{type=string, value=Explore the 2025 Vendor Selection Matrix™ by Research In Action }', 8='{type=image, value=Image{width=800,height=800,url='https://4148856.fs1.hubspotusercontent-eu1.net/hubfs/4148856/ITSM-ESM/landingpages_hubdb/S%20-%20RIA%20Report%20-%20IT%20and%20Enterprise%20Service%20Management%202025/2025-05-07_usu_RIA-VSM-ESM-2025_cover_800x800px.png',altText='2025-05-07_usu_RIA-VSM-ESM-2025_cover_800x800px',fileId=234279617756}}', 9='{type=string, value=Want to know what over 10,000 enterprise IT and business leaders are prioritizing in 2025? The latest Vendor Selection Matrix™ reveals the top trends, key investment areas, and the leading vendors shaping the future of IT and enterprise service management.
What’s in the report?
In this independent survey-based report, USU ranks among the top three global vendors. Our platform earned high marks for:
Thanks to strong buyer recommendations, we’re recognized as a trusted partner in driving innovation, automation, and better employee experiences across IT and business operations.
If you're leading digital transformation or managing IT and enterprise services, this study is a must-read. See how your peers are planning for the future—and why more companies are turning to USU for scalable, smart, and human-centered solutions.
Get your free copy. Unlock the insights. Make informed decisions. Lead with confidence.
}', 11='{type=list, value=[{id=38833589696, name='USU IT Service Management'}]}', 12='{type=string, value= }', 13='{type=number, value=0}', 14='{type=option, value={id=6, name='USU IT Service Management', order=1, label='USU IT Service Management'}}', 17='{type=list, value=[{id=73784911685, name='IT Service Management'}, {id=73785024307, name='Enterprise Service Management'}]}', 20='{type=option, value={id=2, name='product-related', order=1, label='product-related'}}', 21='{type=number, value=0}'}Want to know what over 10,000 enterprise IT and business leaders are prioritizing in 2025? The latest Vendor Selection Matrix™ reveals the top trends, key investment areas, and the leading vendors shaping the future of IT and enterprise service management.
In this independent survey-based report, USU ranks among the top three global vendors. Our platform earned high marks for:
Thanks to strong buyer recommendations, we’re recognized as a trusted partner in driving innovation, automation, and better employee experiences across IT and business operations.
If you're leading digital transformation or managing IT and enterprise services, this study is a must-read. See how your peers are planning for the future—and why more companies are turning to USU for scalable, smart, and human-centered solutions.
Get your free copy. Unlock the insights. Make informed decisions. Lead with confidence.
EIT Sprendimai is one of the largest IT companies in Lithuania, with long-term reliable relationships with global manufacturers. Highly qualified certified specialists work in the company.
The company's activities are certified according to international quality management ISO 9001, information security management ISO 27001, IT service management ISO 20000, environmental protection management 14001 standards. From 2019 the company has implemented an anti-corruption management system according to the ISO 37001 standard, the purpose of which is to promote an ethical business culture, to create customer trust and reliability, by improving measures for risk management and monitoring.