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{id=231279279340, createdAt=1745593220461, updatedAt=1747811738613, path='the-top-global-vendors-for-it-and-enterprise-service-management-2025', name='The Top Global Vendors for IT and Enterprise Service Management 2025', 1='{type=string, value=Download the Research in Action Vendor Selection Matrix™ 2025 for ITSM and ESM in the – featuring trends, a Top 20 ranking, and recognition for USU.}', 3='{type=string, value=The Top Global Vendors for IT and Enterprise Service Management 2025}', 4='{type=string, value=Independent research highlights key trends and top vendors }', 5='{type=image, value=Image{width=1920,height=1080,url='https://4148856.fs1.hubspotusercontent-eu1.net/hubfs/4148856/ITSM-ESM/landingpages_hubdb/S%20-%20RIA%20Report%20-%20IT%20and%20Enterprise%20Service%20Management%202025/2025-05-07_usu_ria-vs%2c-esm-2025_lp-header_1920x1080px.jpg',altText='2025-05-07_usu_ria-vs,-esm-2025_lp-header_1920x1080px',fileId=234279336181}}', 6='{type=option, value={id=3, name='study', order=2, label='study'}}', 7='{type=string, value=Explore the 2025 Vendor Selection Matrix™ by Research In Action }', 8='{type=image, value=Image{width=800,height=800,url='https://4148856.fs1.hubspotusercontent-eu1.net/hubfs/4148856/ITSM-ESM/landingpages_hubdb/S%20-%20RIA%20Report%20-%20IT%20and%20Enterprise%20Service%20Management%202025/2025-05-07_usu_RIA-VSM-ESM-2025_cover_800x800px.png',altText='2025-05-07_usu_RIA-VSM-ESM-2025_cover_800x800px',fileId=234279617756}}', 9='{type=string, value=Want to know what over 10,000 enterprise IT and business leaders are prioritizing in 2025? The latest Vendor Selection Matrix™ reveals the top trends, key investment areas, and the leading vendors shaping the future of IT and enterprise service management.
What’s in the report?
In this independent survey-based report, USU ranks among the top three global vendors. Our platform earned high marks for:
Thanks to strong buyer recommendations, we’re recognized as a trusted partner in driving innovation, automation, and better employee experiences across IT and business operations.
If you're leading digital transformation or managing IT and enterprise services, this study is a must-read. See how your peers are planning for the future—and why more companies are turning to USU for scalable, smart, and human-centered solutions.
Get your free copy. Unlock the insights. Make informed decisions. Lead with confidence.
}', 11='{type=list, value=[{id=38833589696, name='USU IT Service Management'}]}', 12='{type=string, value= }', 13='{type=number, value=0}', 14='{type=option, value={id=6, name='USU IT Service Management', order=1, label='USU IT Service Management'}}', 17='{type=list, value=[{id=73784911685, name='IT Service Management'}, {id=73785024307, name='Enterprise Service Management'}]}', 20='{type=option, value={id=2, name='product-related', order=1, label='product-related'}}', 21='{type=number, value=0}'}Want to know what over 10,000 enterprise IT and business leaders are prioritizing in 2025? The latest Vendor Selection Matrix™ reveals the top trends, key investment areas, and the leading vendors shaping the future of IT and enterprise service management.
In this independent survey-based report, USU ranks among the top three global vendors. Our platform earned high marks for:
Thanks to strong buyer recommendations, we’re recognized as a trusted partner in driving innovation, automation, and better employee experiences across IT and business operations.
If you're leading digital transformation or managing IT and enterprise services, this study is a must-read. See how your peers are planning for the future—and why more companies are turning to USU for scalable, smart, and human-centered solutions.
Get your free copy. Unlock the insights. Make informed decisions. Lead with confidence.
Our services include consulting, design, implementation and operation of your IT infrastructure - regardless of whether you operate in the cloud, on-premises or in a hybrid environment. Our priority is optimising efficiency and security, always with a watchful eye on your expenses.
Softline is part of the Noventiq Holdings PLC group of companies. Noventiq is a leading global solutions and services provider in Digital Transformation and Cyber Security and is headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its own services and solutions. Noventiq's 6400 employees work in almost 60 countries throughout Asia, Latin America, Europe and Africa—markets with significant growth potential.
Learn more: https://www.softline.de/en/