IT and customer service have never been more critical than now.
Build trust and deliver consistent support in uncertain times with USU’s suite of cloud-based IT and customer service tools. Enable your teams to thrive remotely and meet your business goals no matter what.
Unymira | Support Customer & IT Service Teams
Enable your service departments to succeed remotely while providing consistently excellent service. Customer service teams can take advantage of our cloud-based knowledge management platform including chatbots and self-service. IT departments can deploy self-service, self-healing and IT alerting to deflect tickets and provide quick answers. Our suite is available free for 90 days with no contracts and ready within 48 hours.
Aspera | For long-lasting software license savings
Looking to shrink your organization’s software license costs? We have the right offer for you. With efficient Software Asset Management tools and expert knowledge, we offer everything you need to protect your organization against licensing risks and to effectively reduce your costs. Contact us – Our Software Asset Management experts are ready to assist you.
Maintain an accurate overview of your business and IT processes from anywhere. Our modular ZIS solution ensures your critical IT operations and infrastructure run smoothly with integrated end-to-end monitoring, even during disruptions and bottlenecks. We ensure your monitoring operations - quickly and reliably.
Our robust enterprise service management ensures that your digital IT, HR and facility services are available to all and run smoothly, wherever your users are. Self-service tools and remote help tools support busy IT teams with process automation. Run operations remotely or move them to the USU cloud.