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Report di Gartner: Approfondimento sull'innovazione per l'AI nella trasformazione in ambito IT
La grande Migrazione al Cloud
8 Strategie verificate sul campo per ridurre i costi relativi alla tua licenza Oracle
Come creare una Practice di Cloud Management efficace
SAM (Software Asset Management): miti da sfatare
Il Customer Service lavorando da casa
Il Service Monitoring nell’era del Cloud
Scelta di un tool ITSM
Gestione dei Sistemi Automatizzati
IT Monitoring per imprese di medie dimensioni
IT service management nel cloud
Software Asset Management Program Guide
La Guida Completa per tutelarsi durante un Audit delle Licenze Software
Sviluppa servizi data-driven in maniera efficace ed efficiente
Umbrella Monitoring
Correlazione tra ticket
Monitoring End-to-End
Total Economic Impact™ (TEI) - impatto economico complessivo – della Soluzione Software Asset Management di USU
Studio: L’ottimizzazione dei costi e delle risorse IT
ITAM (IT Asset Management) Review: Principi del Software Asset Management
CCW Special Report: Il Futuro del Lavoro a distanza, dei Productive Agent e del Knowledge Management
ITAM (IT Asset Management) Review: Principi del Software Asset Management
CIO Report: in che modo AI e Automazione ottimizzano il Software Asset Management nell’era del cloud
CIO Report: La gestione di un Software nel Nuovo Modello di Business
L’uso di diagrammi del processo decisionale nel Customer Service
I Chatbot di Prossima Generazione
Sistema di Alert del Servizio IT
Il Knowledge Management nel Customer Service
Gestione della licenza SAP® in un Mondo Digitale
L’impatto pratico di ITIL 4 – Parte 1
L’impatto pratico di ITIL 4 – Parte 2
L’impatto pratico di ITIL 4 – Parte 3
SAP® Indirect Access rispetto al Digital Access
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