USU Customer Talk: Live-Talk with Deseret First Credit Union

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In our upcoming Customer Talk, Jessica Leavitt will share how Deseret First Credit Union increased customer acquisition and retention by leveraging knowledge management.
Knowledge management has become a success factor for finance and banking companies by creating a stellar experience during all phases of the customer journey.
In the interview with USU’s Robbie Plourde, Jessica will discuss her experiences implementing KM and the  successes they achieved along the way.
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Here’s what you’ll hear about in our Customer Talk with Deseret First Credit Union: 

First-hand experiences with Knowledge Management and how it enhances business operations.
Insights on implementing a KM tool.
Answers to your own questions in our Q&A at the end of the interview.
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