The Forrester Wave™: Knowledge Management Solutions, Q4 2024

USU recognized as a ‘Strong Performer’ in Forrester Wave™ 2024 report

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Our Clear Focus: Quality Without Compromise

USU is proud to be recognized as a Strong Performer in the Forrester Wave™ Knowledge Management Solutions, Q4 2024.  

Key Findings from the Forrester Wave™ Knowledge Management Solutions, Q4 2024 include:

  • Industry trends: GenAI is changing knowledge management before our eyes.
  • Top 11 Knowledge Management Solutions: A comprehensive evaluation of the most significant solutions.
  • Strategic Recommendations: Pay close attention to still-evolving KM solution metrics and analytics.

Source: The Forrester Wave™: Knowledge Management Solutions, Q4 2024 - The 11 Providers That Matter Most And How They Stack Up by Julie Mohr, Stephanie Balaouras, Sarah Morana, and Kara Hartig

 

We believe our ranking shows: We focus on quality instead of uncontrolled use of AI. While other providers exploit the full potential of GenAI, we take a targeted approach. With our USU quality guarantee, we ensure correctness, completeness, usability and repeatability. 

We are the only provider that leverages the benefits of AI without compromising on quality. Our approach ensures compliance with the highest standards, making us a trusted choice for highly regulated industries like healthcare and finance.

Our Partnership

RixMind is a dedicated IT Asset and Service Management company with a global reach and a people-first approach. Our journey began as part of Squalio, where we built deep expertise in software licensing, vendor management, and IT governance. Today, as an independent brand, we focus entirely on delivering enterprise-grade ITAM and ITSM solutions tailored to real business needs - and we make them accessible through fair, transparent pricing.

Our partnership with USU, a leader in ITAM technology, allows us to combine their powerful platform with our hands-on service expertise. Together, we help organizations:

• Gain full visibility and control over their IT environments
• Optimize licensing and vendor agreements for better ROI
• Strengthen compliance, governance, and operational efficiency

By merging USU’s innovative capabilities with our practical experience across complex vendors like Microsoft, Oracle, IBM, and SAP, we deliver solutions that connect technology, people, and strategy - ensuring IT works smarter, simpler, and with greater impact.