Resources Content for Smart IT & Customer Service Management

Research in Action Study on Hybrid Cloud Cost Management for Large and Medium-Sized Enterprises

A useful guide to key market trends for hybrid cloud service management solutions.

Learn what the increase in opex costs of adopting public cloud services means for your IT and how to implement the changes without unnecessary costs…

Learn how USU's knowledge management tools have enabled Nespresso to have real-time access to all information to boost customer experience.

Complete inventory for cloud, data center and desktops

This SAM Buyers Guide will help you understand the value delivered by a professional SAM solution.

Cover your SaaS from overview to optimization

Achieving omni-channel service is easier said than done. To succeed, your organization will have to overcome these common roadblocks.

Pega, digital Process automation. Are your automation efforts falling short? Learn how digital process automation (DPA) can help you transform today.

Pega, low-code. Strategy and technology: How to implement the development concept.

Extend your knowledge base to your website for smarter self-service

We are excited to show you the latest release of our USU Software Asset Management solution.