Europe’s largest vendor of
IT and Knowledge Management Software

Overcome your digital challenges

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Award-winning software solutions for your digitization strategy

USU stands for knowledge in service provision.
As Europe’s largest digital solution provider, we digitize and automate our customers’ value-adding service processes. Our solutions let medium and large organizations create transparency, develop new services, cut costs and reduce risk.

IT- and Enterprise
Service Management

Software solutions for automating all service and support processes throughout your company.

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Software Asset Management

Market-leading solutions that deliver optimum cost-efficiency and legal certainty for software licenses.

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IT Monitoring

Modular IT monitoring with 360° monitoring to ensure maximum availability and compliance with service levels.

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Big Data
Analytics

Big data solutions for error detection, process optimization and new data-driven services.

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Digital Customer
First Solutions

Strategies, solutions and software for smart digitization of business processes in customer and IT.

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Over 1,000 companies trust our solutions:

AMB Generali Informatik Services
AMB Generali Informatik Services
AOK Nordost
AOK Nordost
Audi
Audi
BASF
BASF
Bundesministerium des Innern
Bundesministerium des Innern
Landesbank Baden-Württemberg
Landesbank Baden-Württemberg
Union Investment
Union Investment
VfB Stuttgart
VfB Stuttgart

USU – an excellent, award-winning employer

Events

Customer Contact Week Logo
Aug 24 - 28, 2020

Customer Contact Week 2020 in Las Vegas

Customer Contact Week 2020 in Las Vegas
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News

May 26, 2020

USU achieves new records

USU achieves new records
May 18, 2020

Unymira Featured in Special Report on Knowledge Management

Unymira Featured in Special Report on Knowledge Management
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USU’s annual reports

USU clinched Platinum and Gold Awards in this year’s contest among the world’s best annual reports. The jury, comprising international communications experts, awarded 99 out of a possible 100 points for the USU annual report. “Dark Digits ” is the title and concept of USU’s report, which sheds light on the small success secrets of USU’s customers that often remain hidden behind the scenes.

Succeed in Service Everywhere

Build trust and deliver consistent support in uncertain times with our cloud-based IT and customer service tools. Enable your teams to thrive remotely and meet your business goals no matter what. 

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