IT Monitoring

IT Monitoring

Everything in View. Everything Under Control: Keep your IT running smoothly—with one solution for your entire infrastructure.
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telekom logo
allianz_logo
finance-informatics_logo
atruvia_logo
dataport_logo
swm_logo
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Trusted by leading companies for IT monitoring solutions

With our IT Monitoring solution, you can keep a central eye on your IT— with real-time monitoring, alerts and intelligent analysis. Detect risks early, avoid failures, secure SLAs.
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fewer failures—thanks to rapid detection and alerting

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higher performance—thanks to optimized system utilization

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lower IT costs—through more efficient monitoring & automation

Everything you need for reliable IT Monitoring

Multi-cloud monitoring for all environments

Public, private, hybrid or on-premises—monitor all cloud environments centrally and reliably with one solution.

AI-supported observability

With artificial intelligence, you are always one step ahead of faults and keep your systems running reliably.

Optimized event management

Fewer tickets, better SLAs—thanks to intelligent event, ticket and service correlation.

Dashboards & reports in real time

Keep an eye on performance, utilization and disruptions—with real-time data and precise analyses for well-founded decisions.

Modularly customizable

Our flexible solution adapts individually to your systems and applications—for minimal operating costs.

Maximum automation and seamless updates

Work efficiently with minimal effort: Automate processes and carry out updates without interruption.

Multi-channel alarm management

IT Service Alerting from USU informs you immediately in the event of faults—via all relevant channels so that you can react quickly.

Everything from a single source

From the initial analysis to ongoing operation: With our full service, we provide you with end-to-end, hands-on support.

Our IT Monitoring Products

System Monitoring

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System Monitoring—the basis of your infrastructure monitoring

With USU System Monitoring, you can monitor your entire IT infrastructure centrally and in real time—from servers and networks to applications and building management systems. Scalable, automated and with early fault detection for maximum availability.

Cloud Monitoring

USU Cloud Monitoring Dashboard with Service Explorer for visualization of cloud services, Internet access and network connections including Root Cause Analysis for fast error identification

Cloud Monitoring—control over your multi-cloud environment

With USU Cloud Monitoring, you can monitor public, private and hybrid clouds securely and automatically—cross-platform, integrable and with early detection of faults, bottlenecks and deviations in your multi-cloud environment.

End-to-End Monitoring

Screenshot of USU end-to-end monitoring with an overview of the response time of various services such as Salesforce CRM, Microsoft 365 Outlook, SAP CRM and Salesforce Marketing. Bar charts show the proportion of response times in the green, yellow and red areas. Table view with measured values and trends below. Period filter, chart type and interval settings visible.

End-to-End Monitoring—see your IT services through the eyes of your employees and customers

Optimize the digital user experience with realistic end-user simulation: Observe applications from your users' perspective, analyze user journeys and loading times and detect errors early—before they become a problem.

IT Event Management

USU IT Event Management Dashboard with real-time monitoring, event view and automatic escalation of critical incidents.

IT Event Management—less chaos, more overview! Everything important at a glance

USU IT Event Management bundles alarms and system events from tools or existing monitoring systems in a central platform, prioritizes incidents intelligently and automates escalation. This reduces the ticket load and allows you to react more quickly to incidents.

Container Monitoring

USU Container Monitoring Dashboard with real-time monitoring of container performance, pod status and resource utilization for an online store.

Container Monitoring—reliably monitoring micro-services

With USU Container Monitoring, you can keep a reliable eye on Kubernetes, Docker and cloud-native applications. You actively control orchestration, scaling and resource consumption—and analyze the performance of your clusters in real time.

Service Monitoring

Screenshot of the USU Service Monitoring with availability displays for three portals: customer portal, sales portal and internet portal. Each portal shows two speedometer diagrams for current availability and permitted downtime. Below these are color-coded time histories and bar charts with daily availability. At 76.25%, the customer portal is below the target, while the other portals have 100% availability.

Service Monitoring—IT performance under control

With USU Service Monitoring, you can monitor your services and processes automatically—across all IT areas. This allows you to ensure availability and performance in real time, detect deviations immediately and reliably meet your SLAs.

IT Service Alerting

USU IT Service Alerting Mobile Dashboard with alarm management, display of all and open alarms as well as on-call status.

IT Service Alerting—react quickly, avoid outages

With our alerting platform, you can react to faults at an early stage—automatically, across all channels and in a team-oriented manner. You define escalation paths as required and reduce down-times through targeted, rapid intervention.

Professional Services and Trainings

IT expert at work on the computer, symbolizes USU Professional Services and training for IT monitoring.

IT Monitoring: Consulting and training from a single source

Whether consulting, training or support: Our monitoring professionals accompany you from planning to operation. With practical training and direct know-how from product development, we get your solution up and running quickly and reliably.

Questions, feedback or specific needs?

We look forward to hearing from you and are happy to help!

Success in action: IT Monitoring that delivers real results

Exterior view of the NetCologne building with logo and modern architecture, a customer of the USU IT monitoring solution.

Full control over 12,000 network elements and 600 servers

NetCologne protects critical networks—with full transparency

Exterior view of the Dataport building, a customer of the USU IT monitoring solution.

Hybrid IT infrastructure with 99.99% availability at a glance

Dataport: Stable IT—reliable and around the clock

Exterior view of the Stadtwerke München (SWM) building, surrounded by green nature. SWM is a customer of the USU IT monitoring solution.

360° monitoring for 55,000 incidents and critical city services

Clear visibility for critical infrastructure—like at SWM

We do the best work—always

USU listed for the first time in the Gartner® Market Guide for IT Monitoring

USU in the Gartner® Market Guide 2025

USU IT monitoring impresses worldwide: Listed in the Gartner® Market Guide for the first time
serview_zertifikSERVIEW® logo – USU solution officially certified and ready to useate_1280x720px

SERVIEW®-tested and ready for use

Our solution meets the requirements of SERVIEW® - for maximum reliability and security.
SERVIEW® logo – USU solution officially certified and ready to use

USU in the Gartner® Peer Insights™ 2025

Our customers speak for us: USU IT-Monitoring scores highly in the Gartner® Peer Insights™.

Get in touch with an expert

Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

Melisa Mujic

Melisa Mujic

ITM Community Developer

We are here to help

Send us a message

No matter if you like to partner with USU or just have a few questions.