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2025 Gartner® Market Guide for IT Financial Management Tools

Smarter Decisions Start With Clear IT Cost Transparency

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Smart IT Management: Lower Costs, Minimize Risk.

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Unifying Finance & Operations in IT.

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How to Optimize Pre-existing Cloud Licenses.

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Tame your SaaS chaos—why SaaS management matters.

10 Ways to Master SaaS Contract Management

An essential guide with best practices.

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IT Service Management
IT Configuration Management Cmdb

IT Change Management & CMDB

Streamline IT changes and manage assets with a powerful CMDB tool designed for secure, efficient operations.

Why choose a CMDB tool?

Full infrastructure visibility

Visualize all your assets and configuration items along with their relationships.

Secure change processes

Reduce risk with standardized, ITIL-compliant change processes.

Audit-ready compliance

Keep your CMDB up to date with automated documentation and inventory reconciliation.

Key features of the CMDB tool

CI management

Manage any type of configuration item (CI), whether physical, virtual, cloud-based or logical (e.g., services, service components). Assets are automatically integrated from asset management.

Learn more about our IT Asset Management

Dependency mapping

Understand how everything connects.

Visualize dependencies across all configuration items: From customers and SLAs to services and the infrastructure behind them.
Spot risks before they hit: Use the CMDB for detailed impact analysis to see how infrastructure changes might affect dependend systems, services and customers.
Fix issues faster: Trace root causes with real-time visibility into all connected CIs and their live monitoring status.

Federated data integration

Integrate external data sources to establish a federated CMDB, avoiding data duplication

Automated CMDB updates

Keep CMDB content up to date via automated provisioning and ITIL® change processes.

ITIL-compliant change workflows

Follow standard, normal or emergency change workflows based on ITIL® best practices. Change processes can be triggered via incident, problem or service request tickets.

Automate routine changes like software patches and updates to boost quality and eliminate manual work.

Change validation

Detect unauthorized or failed changes by comparing CMDB records with inventory scanner data.

Automatically trigger change processes to correct mismatches.

AI-based risk calculation

Let AI calculate the risk level of planned changes, helping teams prioritize and prepare. Identify normal changes that have the potential to be classified as standard changes and avoid unnecessary manual approvals.

Change collision detection

Detect conflicting or overlapping changes early using change collision detection.

Integrated release management

Seamlessly integrate release management to plan and execute deployment tasks.

Audit-ready change logging

Maintain a complete, audit-compliant log of all changes for each CI throughout its lifecycle.

Software that’s easy to work with

CMDB Interfaces

CMDB

Get a clear view of your CI dependencies and status

Interfaces

Use out-of-the-box connectors

CMDB

Get a clear view of your CI dependencies and status

Interfaces

Use out-of-the-box connectors

Whitepaper

Practical Guide: Configuration Management Database

Get practical tips to build and maintain a successful CMDB. Learn what matters most for real value, better decisions and fewer IT issues.

Get in touch with an expert

Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

Daniel Decker

Sales Development

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Germany (Headquarter)

USU GmbH
Spitalhof
71696 Möglingen
Tel.: +49 714 14867 0

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USU Solutions Inc.
20 Guest St., Suite 202
Boston, MA 02135
Phone: +1 (617) 307-7733

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