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USU Solution - Maximize IT Efficiency

Maximize IT Efficiency

SaaS sprawl and cloud waste cost millions. USU helps you gain IT asset visibility to improve decisions, cut costs and strengthen governance.

Key Use Cases Of IT Efficiency

Increase IT Visibility

SaaS sprawl, unused software and cloud overspend cost companies millions every year. And 84% of CIOs say IT asset visibility is a major challenge. With the right transparency, you make smarter decisions, optimize license use and improve governance. That’s where we come in. Our tools and services give you a clear view, even in the most complex environments, so you stay in control.
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Inefficiencies cost revenue

Inefficient IT operations cost businesses up to 20–30% of their annual IT spend, according to McKinsey.

Visibility drives results

84% of CIOs say lack of asset visibility limits efficiency. Better insights lead to smarter, faster IT decisions.

Automation boosts productivity

Companies that automate IT tasks see up to 45% higher productivity and faster service delivery, says Deloitte.

Standardization reduces complexity

Gartner reports that standardizing IT services can reduce operational complexity by 25% and cut support costs.

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Standardize IT service portfolio

When IT services aren’t standardized, things get messy. Supporting a wide range of custom-built services eats up time and resources. It also makes automation harder—and buying different tools for the same task means missing out on volume savings. The fix? Build a corporate service catalog, use reusable components and automate service delivery. It’s faster, more efficient and cost-effective. We’ll help you get there—with the tools and expertise to make it happen.
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Standardization cuts complexity

IT teams lose up to 20% productivity due to inconsistent processes. A service catalog brings order and efficiency.

Automation speeds delivery

Automated service delivery can reduce request handling time by 60%, freeing up teams to focus on high-value tasks.

Reuse saves resources

Gartner reports that reusable IT components can cut service development costs by 30% and boost delivery speed.

Visibility improves control

84% of CIOs say lack of service visibility is a major challenge. A centralized view improves control and compliance.

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Manage business and IT services throughout their entire life cycle—from planning and specification to operation and decommissioning.

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IT Asset Portfolio Management

Manage your IT assets as strategic resources to support business objectives, enhance operational efficiency and ensure financial prudence.

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Find a step-by-step guide to developing an IT service catalog. It’s designed to support projects in their early phases and help to get started.

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Discover how to manage IT assets strategically to boost efficiency, cut risks, stay compliant and support your business goals.

Automate IT

When IT fixes take too long, frustration builds fast. Manual processes and siloed workflows slow things down and overwhelm your IT teams. The solution? Automate key processes and roll out digital self-services. You’ll speed up delivery, reduce pressure and improve satisfaction across the board. That way, your IT team can stop chasing tickets and start driving real improvements. We’re here to help you make it happen.
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Automation speeds up delivery

Automating IT services cuts request handling times by up to 60%, improving response and reducing user frustration (Forrester).

Self-service increases satisfaction

Gartner reports that digital self-service boosts end-user satisfaction by 30% and reduces ticket volume for IT teams.

Manual tasks drain resources

IT staff spend up to 40% of their time on repetitive tasks. Automation frees teams to focus on innovation (McKinsey).

Proactive IT reduces downtime

Companies using automation report 20% fewer outages and faster incident resolution (IDC), improving overall service quality.

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“With USU IT Service Management as a central platform, our “focus on service” vision is now reality. The USU software offers us the flexibility we need to make individual changes to our service processes.”

Matthias Nischwitz

Group Manager Internal Tools

Jungheinrich AG

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