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Professional Services & Trainings

Optimize your IT Monitoring with services and training
Expert advice for your IT projects
Fast ROI through smart implementation
Training for sustainable project success
More success with professional services for IT monitoring
Benefit from expert knowledge
Benefit directly from the professional services and comprehensive expertise of our USU experts. They played a key role in the development of our solutions and know the practical requirements inside out. Our specialists will accompany you every step of the way—from conception to implementation and ongoing operation—and help you to achieve your IT monitoring goals faster and more securely.

Efficient integration for fast ROI
With our individually customizable IT monitoring solution, you can optimally meet your specific requirements—both technically and organizationally. Our experienced implementation and IT monitoring team provides you with comprehensive support from planning to successful implementation. You benefit from over 40 years of experience in IT monitoring: Whether it's a complete implementation, replacement of an existing system or conversion to a new release version—we ensure that your investment quickly delivers measurable results and that your ROI is sustainably increased.

Operational support after the go-live
With USU IT Service Alerting, you can store your on-call plan directly in the system—clearly structured and customizable at any time. Roles, teams and responsibilities can be flexibly assigned so that it is always clear who will respond in an emergency. Changes can be made quickly and easily during operation.

Practical training for your team
We make your team fit for the future: We train your employees to become IT monitoring experts through practical training courses. Our training courses are individually tailored to your environment and your needs. In this way, we ensure that your team is always able to use the monitoring software efficiently, securely and sustainably—for maximum control and the best performance of your IT.

Get in touch with an expert
Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

Melisa Mujic
ITM Community Developer
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No matter if you like to partner with USU or just have a few questions.