Professional Services & Trainings

Get tailored support for your IT monitoring—with expert consulting, hands-on implementation and ongoing support for stable, reliable IT services.
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Optimize your IT Monitoring with services and training

Expert advice for your IT projects

Our experienced consultants support you from strategy to implementation—individually, practically and tailored to your IT monitoring goals.

Fast ROI through smart implementation

We ensure a smooth introduction—customized and with measurable added value.

Training for sustainable project success

Our training courses provide your teams with practical training so that they can use monitoring solutions efficiently and optimize your IT operations in the long term.

More success with professional services for IT monitoring

Benefit from expert knowledge

Benefit directly from the professional services and comprehensive expertise of our USU experts. They played a key role in the development of our solutions and know the practical requirements inside out. Our specialists will accompany you every step of the way—from conception to implementation and ongoing operation—and help you to achieve your IT monitoring goals faster and more securely.

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Efficient integration for fast ROI

With our individually customizable IT monitoring solution, you can optimally meet your specific requirements—both technically and organizationally. Our experienced implementation and IT monitoring team provides you with comprehensive support from planning to successful implementation. You benefit from over 40 years of experience in IT monitoring: Whether it's a complete implementation, replacement of an existing system or conversion to a new release version—we ensure that your investment quickly delivers measurable results and that your ROI is sustainably increased.

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Operational support after the go-live

With USU IT Service Alerting, you can store your on-call plan directly in the system—clearly structured and customizable at any time. Roles, teams and responsibilities can be flexibly assigned so that it is always clear who will respond in an emergency. Changes can be made quickly and easily during operation.

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Practical training for your team

We make your team fit for the future: We train your employees to become IT monitoring experts through practical training courses. Our training courses are individually tailored to your environment and your needs. In this way, we ensure that your team is always able to use the monitoring software efficiently, securely and sustainably—for maximum control and the best performance of your IT.

A USU IT Monitoring trainer stands in a modern office, holding a tablet and smiling confidently. A whiteboard with colorful sticky notes behind him suggests an active training or planning session focused on IT monitoring solutions.

Get in touch with an expert

Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

Melisa Mujic

Melisa Mujic

ITM Community Developer

We are here to help

Send us a message

No matter if you like to partner with USU or just have a few questions.

Frequently Asked Questions

What do USU's Professional Services offer in the area of IT monitoring?

Our professional services include consulting, implementation, customization, training and support for IT monitoring solutions—individually tailored to your requirements.

How does USU support the implementation of IT monitoring solutions?

Our experienced team provides you with comprehensive support: From needs analysis and the introduction of new systems to the migration of existing monitoring environments—always with a focus on rapid ROI.

How do companies benefit from USU Professional Services?

Yes, we offer operational support for the entire USU IT monitoring suite as well as for individual monitoring tasks. This keeps your systems stable and your resources optimally deployed.

What training options does USU offer?

Our practical training courses are individually tailored to your IT environment and your needs. The aim is to train your teams to become monitoring experts.

How do companies benefit from USU Professional Services?

Customized solutions, practice-oriented training and many years of experience accelerate your project success, increase efficiency and ensure the long-term stability of your IT services.

Which sectors in particular benefit from professional services?

Our solutions can be used across all industries. Companies with complex, dynamic IT infrastructures that place high demands on availability and efficiency benefit in particular.