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End-to-End Monitoring

See your IT services through your users' eyes—for better performance, higher availability and a consistently great user experience.
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Dashboard for end-to-end monitoring with display of response times and availability of IT services such as Salesforce and Microsoft 365 from the user's perspective.
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E2E Monitoring: Full insight from your users' perspective

Realistically test user experiences

Simulate typical processes such as logins or form entries—and monitor the quality of service from your users' perspective.

Workflows set up quickly

The configuration of the measurement scenarios is simple and flexible—without complex integration or lengthy training.

Suitable for every application

Whether standard software such as Citrix or SAP, in-house developments or web applications—USU also reliably monitors portals, self-service platforms and internal tools.

        USU—Your experts for End-to-End Monitoring

        "Everything is so slow again today!"

        Such statements are not only annoying—they cost time, reduce efficiency and lead to frustration in day-to-day work. Errors in platforms or applications are often difficult to localize—and this not only affects operations, but also user satisfaction. Modern IT landscapes need clear control and seamless monitoring. With USU, you can monitor your IT services from the user's perspective. Our end-to-end monitoring solution ensures complete transparency—from the infrastructure to the user experience. This allows you to identify problems at an early stage and act before they have an impact.

         

        Our solution covers all levels of your IT: Applications, networks, servers and more. Thanks to real-time monitoring, intelligent alerting and automated analyses, you remain capable of taking action at all times—and your IT continues to perform. Because when systems react slowly or crash, it's not just efficiency that suffers—frustration, lost time and, in the worst-case scenario, business losses are the result.

        Dashboard for end-to-end monitoring with error status, event log and service dependency diagram.

        With USU, you ensure that your services not only remain available, but also efficient. You meet legal compliance requirements, ensure service quality and create trust—both internally and externally.

        The result: smooth processes, satisfied users and maximum control over your digital service quality.

        Reliably ensuring service quality

        With end-to-end monitoring from USU, you can monitor the availability and response times of your applications from the user's perspective—continuously, proactively and transparently. The actual performance of your IT services is continuously checked and comprehensibly documented. You can identify system bottlenecks at an early stage before they affect operations or the user experience—and can take targeted countermeasures.

        Dashboard for end-to-end monitoring with display of availability, response times and service level information to ensure service quality.

        Your IT always in view—simple and secure

        USU Dashboard with overview of active end-to-end robots and locations in Germany for monitoring IT performance and user experience.

        E2E robots at all locations:

        For seamless monitoring from the user's perspective.

        USU Dashboard shows successful execution of an end-to-end robot with green status indicator and service dependencies.

        Everything in the green zone:

        Thanks to E2E robots.

        Dashboard for end-to-end monitoring from USU with visualization of response times and service level information for monitoring IT applications.

        End-to-end monitoring for stable services:

        USU monitors performance and availability—from the user's perspective.

        USU Dashboard with end-to-end robot shows an incident in an IT service including error details, time history and service dependencies.

        Recognize faults immediately:

        Stable operation thanks to end-to-end robots.

        USU Dashboard with overview of active end-to-end robots and locations in Germany for monitoring IT performance and user experience.
        USU Dashboard shows successful execution of an end-to-end robot with green status indicator and service dependencies.
        Dashboard for end-to-end monitoring from USU with visualization of response times and service level information for monitoring IT applications.
        USU Dashboard with end-to-end robot shows an incident in an IT service including error details, time history and service dependencies.

        E2E robots at all locations:

        For seamless monitoring from the user's perspective.

        Everything in the green zone:

        Thanks to E2E robots.

        End-to-end monitoring for stable services:

        USU monitors performance and availability—from the user's perspective.

        Recognize faults immediately:

        Stable operation thanks to end-to-end robots.

        Your benefits with USU End-to-End Monitoring at a glance

        Monitoring from the user's perspective

        Keep an eye on your IT services from the user's perspective—including end-to-end monitoring of all digital processes and applications.

        Measuring real user experiences

        Simulate typical user journeys such as logins or form usage—for a realistic assessment of service quality.

        Avoid disruptions proactively

        Automated analysis functions and intelligent alarms help you to find sources of error quickly and prevent failures.

        Making performance measurable

        Measure real response times and availability. This allows you to identify bottlenecks at an early stage and ensure the quality of your services in the long term.

        Simply integrate & get started

        Setup is quick and uncomplicated. You can start monitoring immediately—without any time-consuming implementation.

        Monitoring that grows with you

        Scalable, multi-client capable and audit-proof—USU adapts flexibly to your IT environment and grows with your requirements.

        "Over the years, using USU applications for fault management has steadily improved quality and ensured exceptional operational stability—making efficient data center operations possible in the first place."

        Olaf Sengestack

        Service Level Management

        Dataport

        Find out what made it work
        Dataport logo – see what Dataport says and read the full case study

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        Get in touch with an expert

        Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

        Melisa Mujic

        Melisa Mujic

        ITM Community Developer

        We are here to help

        Send us a message

        No matter if you like to partner with USU or just have a few questions.

        Frequently Asked Questions

        What does end-to-end monitoring mean at USU?

        End-to-end monitoring at USU enables end-to-end monitoring of your IT services from the user's perspective. This allows you to realistically measure availability and response times and identify bottlenecks at an early stage.

        Which applications are supported?

        With our end-to-end monitoring, you can keep an eye on all kinds of applications—from classic desktop tools to modern web portals and cloud services. We support solutions like SAP, Salesforce, Microsoft 365, Citrix, databases and your custom enterprise applications. It doesn’t matter if you run them on-site, on the go, or in the cloud—we make sure everything runs smoothly for you.

        How easy is it to set up the workflows?

        Setting up the workflows is designed to be user-friendly. You can quickly configure measurement scenarios without the need for extensive technical knowledge.

        How are the measurements controlled and distributed?

        All measurements can be controlled and distributed centrally. This enables efficient management and adaptation of the monitoring processes to your specific requirements.

        How does the integrated alarm system work?

        In the event of deviations or faults, the integrated alarm function automatically informs the responsible persons. This enables a rapid response and minimizes downtime.

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        USU GmbH
        Spitalhof
        71696 Möglingen
        Tel.: +49 714 14867 0

        USA
        USU Solutions Inc.
        20 Guest St., Suite 202
        Boston, MA 02135
        Phone: +1 (617) 307-7733

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