"Since our last review they have expanded their approach to make greater use of in-house discovery and inventory sources, in response to customer demand. This two-pronged approach means the products can adapt to ever-changing technology deployment methods, as evidenced by support for containerized environments in USU Discovery Scan Engine and SaaS APIs in USU Discovery Data Hub."
- AJ Witt, ITAM Industry Analyst
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Customer Driven is a leading Australian Customer Experience Advisory and Services company. Over the past 7 years Customer Driven has established a proven Knowledge Management Practice and has deployed Customer Driven’s proprietary Knowledge Management toolset and governance framework across numerous clients to over 6000 users. USU have partnered with Customer Driven to consult, deploy, train and transition or manage USU’s knowledge management solution in Australia.
Learn more: https://www.customerdriven.com.au/