You will learn how to quickly trace back where the cause lies and how to recognize and display service dependencies. Furthermore, you will learn how to visualize the impact of faults/changes on higher or lower-level services before you actually make these changes in your system. In addition, you will learn what to consider when importing CMDB/SMDB in order to obtain clear dashboards and object structures.
Training is carried out on the ZIS system.
Hardware requirements: bring your own device; RDP connection to the Azure cloud (we will send you a link to test the connection in advance)
Prior knowledge: Participation in at least 3 modules or equivalent experience in the ZIS system as a user is recommended