Training Classes

Filtrare per
USU IT Service Management

ST30-2 USU Service Management: Asset Management

You will learn how to keep the CMDB up-to-date as a user. Content/Learning Objectives: Learn how to use the USU Service Management interface.Get to know the data model of the Asset and…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST30-6 USU Service Management: Service Request Management

In this 2-day course, you will learn how to define and request products and services for the shop in Service Request Management. Content/Learning Objectives: Learn how to use the USU Service…

Date
-
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST30-4 USU Service Management: Incident & Problem Management

In this course, you will learn how to work with incidents and problems in different roles.Content/Learning Objectives: Learn how to use the USU Service Management interface.You learn how to…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST35-1 USM Admin: Customizing

In this 2-day course, you'll learn how to configure USU Service Management for your needs and transfer it to the target environments.Content/Learning Objectives: Logging customizingCreating new…

Date
-
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST35-2 USM Admin: Introduction to Workflows

In this 2-day course you will learn how to create and edit technical workflows. You will learn how to write workflows, debug them and assign them as an action (e.g. button) to the user interface.…

Date
-
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST35-3 USM Admin: Authorization

In this training you will learn how to create and edit a business view with Smart Tiles and InfoObjects. You will learn how to create users with assigned groups and roles and how to design these…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST35-4 USM Admin: Introduction to the Business Process Management

In this 2-day course you will learn the basics for the Business Process Manager. You will know how to create, debug and deploy processes.Content/Learning Objectives: Introduction to the Process…

Date
-
Location
Virtual Classroom (Germany)
Languages
German
USU Software Asset Management

ST03-1 USU License Management - End User Training

This core training enables users to understand and make use of the overall USU License Management functionality for Software Asset Management.Content/Learning Objectives:Understanding the USU License…

Date
-
Location
Virtual Classroom (Germany)
Languages
English
USU IT Service Management

ST30-2 USU Service Management: Asset Management

You will learn how to keep the CMDB up-to-date as a user. Content/Learning Objectives: Learn how to use the USU Service Management interface.Get to know the data model of the Asset and…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU Software Asset Management

ST04-1 USU License Management - Catalog Data

This basic training focuses on a core element of USU License Management - the Catalog. Content/Learning Objectives: Understand the Catalog Get to know potential sources for data/…

Date
Location
Virtual Classroom (Germany)
Languages
English
USU IT Service Management

ST30-6 USU Service Management: Service Request Management

In this 2-day course, you will learn how to define and request products and services for the shop in Service Request Management. Content/Learning Objectives: Learn how to use the USU Service…

Date
-
Location
Virtual Classroom (Germany)
Languages
German
USU Software Asset Management

ST08-1 USU License Management - License Inventory

This training covers the process of license recording and handling. First, licenses will be recorded both manually and by using the import interface. Afterwards, we will discuss the different…

Date
-
Location
Virtual Classroom (Germany)
Languages
English
USU Software Asset Management

ST05-1 USU License Management - Software Inventory Recognition

This training focuses on software discovery, i.e., the acquisition and processing of raw software data.Content/Learning Objectives: Understand the strategic model A-model (operative level of…

Date
-
Location
Virtual Classroom (Germany)
Languages
English
USU IT Service Management

ST30-4 USU Service Management: Incident & Problem Management

In this course, you will learn how to work with incidents and problems in different roles.Content/Learning Objectives: Learn how to use the USU Service Management interface.You learn how to…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU Software Asset Management

ST05-2 USU License Management - Software Inventory Process & Control

Once software inventory data has been successfully loaded into the application, it will be processed. This training focuses on validating the completeness and quality of the software inventory as…

Date
-
Location
Virtual Classroom (Germany)
Languages
English
USU IT Service Management

ST30-3 USU Service Management: Change Management

In this course you will learn the basic functionality of the Change Management.Content/Learning Objectives: Learn how to use the USU Service Management interfaceLearn how to request a change and…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST30-5 USU Service Management: Release Management

IIn this course you will learn the basic functionality of the Release Manager.Content/Learning Objectives: Learn how to use the USU Service Management interface.Work with release packages and…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU Software Asset Management

ST02-9: USU Discovery & USU License Management: Data Management

This training is focused on understanding/handling the data feeds, i.e. understanding the specification requirements, but also options for data transformation and, in particular, understanding the…

Date
-
Location
Virtual Classroom (Germany)
Languages
English
USU IT Service Management

ST35-1 USM Admin: Customizing

In this 2-day course, you'll learn how to configure USU Service Management for your needs and transfer it to the target environments.Content/Learning Objectives: Logging customizingCreating new…

Date
-
Location
Virtual Classroom (Germany)
Languages
German
USU Software Asset Management

ST16-3 USU Optimization for SAP® - End User

The end user training for USU Optimization for SAP® covers its different modules, functions and the front end navigation. Furthermore the training provides a deep insight into the usage consolidation…

Date
-
Location
Virtual Classroom (Germany)
Languages
English
USU IT Service Management

ST35-2 USM Admin: Introduction to Workflows

In this 2-day course you will learn how to create and edit technical workflows. You will learn how to write workflows, debug them and assign them as an action (e.g. button) to the user interface.…

Date
-
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST35-3 USM Admin: Authorization

In this training you will learn how to create and edit a business view with Smart Tiles and InfoObjects. You will learn how to create users with assigned groups and roles and how to design these…

Date
Location
Virtual Classroom (Germany)
Languages
German
USU IT Service Management

ST35-4 USM Admin: Introduction to the Business Process Management

In this 2-day course you will learn the basics for the Business Process Manager. You will know how to create, debug and deploy processes.Content/Learning Objectives: Introduction to the Process…

Date
-
Location
Virtual Classroom (Germany)
Languages
German