In this 2-day course, you will learn how to define and request products and services for the shop in Service Request Manager. Content/Learning Objectives: Learn how to use the USU Service…
You will learn how to keep the CMDB up-to-date as a asset manager and user. Content/Learning Objectives: Learn how to use the USU Service Management interface.Get to know the data model of the…
In this course, you will learn how to work with incidents and problems in different roles. Content/Learning Objectives: Learn how to use the USU Service Management interface.You learn how to…
In this course you will learn the basic functionality of the Change Manager.Content/Learning Objectives: Learn how to use the USU Service Management interfaceLearn how to request a change and…
IIn this course you will learn the basic functionality of the Release Manager.Content/Learning Objectives: Learn how to use the USU Service Management interface.Work with release packages and…
In this 2-day course, you'll learn how to configure USU Service Management for your needs and transfer it to the target environments.Content/Learning Objectives: Logging customizingCreating new…
Cette formation de base permet aux utilisateurs de comprendre et d'utiliser les fonctionnalités globales de USU License Management pour le Software Asset Management.. Contenu/Objectifs d'…
In this training you will learn how to create and edit a business view with Smart Tiles and InfoObjects. You will learn how to create users with assigned groups and roles and how to design these…
Cette formation de base se concentre sur un composant central de USU License Management - le Catalog. Contenu/Objectifs d'apprentissage: Comprendre la constitution du catalogue…
In this 2-day course you will learn how to create and edit technical workflows. You will learn how to write workflows, debug them and assign them as an action (e.g. button) to the user interface.…
Cette formation couvre le processus d'enregistrement et de gestion des licences. Tout d'abord, les licences seront enregistrées manuellement et en utilisant l'interface d'importation. Ensuite, nous…
Alors que la procédure d’inventaire est axée sur le contrôle et le suivi de la qualité de données, la formation en ingénierie / reconnaissance logicielle met l'accent sur la création de contenu…
Une fois les données chargées, les données d'inventaire logiciel seront traitées. Cette formation se concentre sur la compréhension de l'interprétation des données brutes, du rapport de couverture…
La formation «Data Management» est axée sur la compréhension / gestion des flux de données, c'est-à-dire la compréhension des spécifications, mais aussi des options de transformation des données et,…
La formation utilisateur du USU Optimization for SAP® inclus ses différents modules, fonctions et la navigation. En outre, la formation fournit un aperçu approfondi du processus de consolidation de…
You will learn how to automate workflows with the ZIS System. In doing so, we will enrich event, service, and performance data. Furthermore, you will learn how to integrate external structures and…
You will discover the possibilities for displaying your data center environment with ZIS GUI and SSC (Self Service Cockpit). An example is used to visually display a data center environment…
You will learn how to manage the state-dependent processing of alarms and what you need to do to avoid false alarms. Additionally, you will learn how to secure alarms with multi-level escalation…
In this training, you will learn the core functions of the ZIS System from scratch.In addition to new terms that are inherent to the ZIS System, you will hear more about connecting interfaces, event…
In the 2-day online training, you will learn everything about reports and how to create them. Learn how data processing is used in Report and sub-reports and how to work with sub-reports and advanced…
You will learn how to correctly interpret SLM dashboards on the web GUI and manage service levels, as well as how to make corrections and perform monitoring. Furthermore, you will learn how to set up…
You will learn how to quickly trace back where the cause lies and how to recognize and display service dependencies. Furthermore, you will learn how to visualize the impact of faults/changes on…