This core training enables users to understand and make use of the overall USU License Management functionality for Software Asset Management.Content/Learning Objectives:Understanding the USU License…
This basic training focuses on a core element of USU License Management - the Catalog.
Content/Learning Objectives: Understand the Catalog Get to know potential sources for data/…
This training covers the process of license recording and handling. First, licenses will be recorded both manually and by using the import interface. Afterwards, we will discuss the different…
This training focuses on software discovery, i.e., the acquisition and processing of raw software data.Content/Learning Objectives: Understand the strategic model A-model (operative level of…
In this 2-day course, you will learn how to define and request products and services for the shop in Service Request Manager. Content/Learning Objectives: Learn how to use the USU Service…
Once software inventory data has been successfully loaded into the application, it will be processed. This training focuses on validating the completeness and quality of the software inventory as…
This training is focused on understanding/handling the data feeds, i.e. understanding the specification requirements, but also options for data transformation and, in particular, understanding the…
In this course, you will learn how to work with incidents and problems in different roles. Content/Learning Objectives: Learn how to use the USU Service Management interface.You learn how to…
The end user training for USU Optimization for SAP® covers its different modules, functions and the front end navigation. Furthermore the training provides a deep insight into the usage consolidation…
In this course you will learn the basic functionality of the Change Manager.Content/Learning Objectives: Learn how to use the USU Service Management interfaceLearn how to request a change and…
IIn this course you will learn the basic functionality of the Release Manager.Content/Learning Objectives: Learn how to use the USU Service Management interface.Work with release packages and…
In this 2-day course, you'll learn how to configure USU Service Management for your needs and transfer it to the target environments.Content/Learning Objectives: Logging customizingCreating new…
In this 2-day course you will learn how to create and edit technical workflows. You will learn how to write workflows, debug them and assign them as an action (e.g. button) to the user interface.…
In this training you will learn how to create and edit a business view with Smart Tiles and InfoObjects. You will learn how to create users with assigned groups and roles and how to design these…
In this 2-day course you will learn the basics for the Business Process Manager. You will know how to create, debug and deploy processes.Content/Learning Objectives: Introduction to the Process…