ST30-3 USU Service Management: Change Management

In this course you will learn the basic functionality of the Change Management.

Content/Learning Objectives:
  • Learn how to use the USU Service Management interface
  • Learn how to request a change and process it in different roles
  • Learn how to define model tickets for the change process
  • Important master data for the change processes
Prior knowledge:
  • PC skills
Target group:
  • Process owner for Change Management
Date Location Language Max. Participants Open seats Price per seat
16 Oct 2024 Virtual Classroom (Germany) German 8 8 900 EUR Book now