Pega software from experts
USU – Your trusted Pega partner for customer engagement software and digital process automation
Eliminate silos with Pega software. Your agents always have access to the customer information they need, regardless of channel or department. Pega takes a center-out approach, building the customer journey around their needs—independent of channels or backend systems.
Pega applications are built to serve both your customers and your business. Business and IT teams collaborate through an intuitive interface to create workflows, while Pega handles the technical details in the background, writing software based on your business needs.
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Harness the power of AI for your business with Pega
AI-powered automation for customer service and sales
The Pega platform combines low-code development, case management, and AI technologies like Pega GenAI Blueprint™. With Pega, USU helps companies quickly and efficiently develop process-driven software solutions.
Faster solutions with Pega: Low-code, AI, and more
The Pega platform, featuring low-code development, case management, and AI tools like Pega GenAI Blueprint™, empowers USU to support companies in rapidly creating efficient, process-driven software solutions.
Pega experts who speak your language
At USU, we combine Pega expertise and AI know-how with deep industry knowledge—especially in the financial sector, focusing on insurance companies and building societies. Our consultants bring years of experience across multiple industries and understand the specific language of your field.
The Strengths of Pega GenAI Blueprint™
Pega GenAI Blueprint™ is an AI-powered, scalable prototyping tool that lets you create complete application prototypes in under an hour. You can then import these prototypes into Pega AppStudio and develop them into finished applications. By streamlining the initial creation phase, Pega GenAI Blueprint™ revolutionizes how applications are built and speeds up the process significantly.
Automatic Routing in Case Management
Discover how cases are routed intelligently and efficiently!
With the Business Logic Router, inquiries — like applications — are automatically directed to the right departments, eliminating manual effort.
Pega is a unique software: it is both a low-code development and case management platform and a complete and sophisticated customer engagement system. In both disciplines, Pega is ranked in the top by analysts and lives up to this claim in practice.
Thomas J. Schwenk, Director Business Strategy
USU – Your strategic Pega partner
USU will ensure you gain the maximum benefits from your Pega software. Our Pega-certified experts (PCBA, PCSA, PCSSA & PCLSA) know the strategic applications of the Customer Engagement Suite and Intelligent Automation Platform inside out and can advise you on how to best use Pega software for the success of your company.
End-to-end digitization with your USU partner
With us, you drive the end-to-end digitization of your marketing, sales, and service processes. To do this, we combine Pega's customer engagement software with individual modules developed on the basis of the Pega platform to create a complete package that covers your requirements.
Your local Pega partner: World-class software for your market
Pega has the software - we know Pega, your market and your industry. With our Pega specialists and industry experts, you create customer engagement solutions that help you get the most out of your market.
Your long-term Pega partner
Long-standing customer relationships prove: We don't just talk about being there, we’re always there for you. No matter where in the project you need us: We take responsibility as a general contractor or wherever there is a fire and our Pega expertise is in demand.
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Pega Software: multiple awards from analysts
For the twelfth consecutive year, Pega has been ranked as a leader in the Gartner Magic Quadrant for CRM Customer Engagement Centers.
Magic Quadrant for Robotic Process Automation
In the Magic Quadrant for Robotic Process Automation, Pega received the visionary award.