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Master Your IT Landscape and Customer Service Experience

Optimize software and cloud costs, manage your knowledge, and streamline IT operations with AI-powered solutions from USU

The USU Difference: Lower Costs, Increased Productivity

SAM

USU Software Asset Management

Reduce your Software Spend by up to 30%

Make the best choices for your software processes and protection.

KM

USU Knowledge Management

Deliver the Best Answer, Every Time.

Empower your team to hit all the right notes by sharing clear, reliable info with everyone–from customers to colleagues.

USU FinOps

Manage all your hybrid IT infrastructure, both hardware and software, in the cloud and in its own data center. Keep track of all your assets, reduce costs and ensure adherance to your governance and compliance regulations.

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USU IT Service Management

Maintain a clear overview of all your IT service processes over their entire life cycle with a flexible, scalable and proven solution for IT service management.

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USU Enterprise Service Management - IT Service Management

USU IT Monitoring

Monitor your hybrid system landscape, services and processes holistically and efficiently with USU's 360° monitoring and automated service monitoring.

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USU Digital Consulting

Customized IT solutions from business analysis to operation.

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In recent years, with the help of our strategic technology partner USU, we have been able to gradually improve the way in which knowledge is successively optimized. We have consistently synchronized complex service knowledge and our processes - and everyone benefits from this today: not only the service teams in the boutiques and call centers, the service technicians on site, but especially our customers.
Patrizia Ledermann-Gerosa, Content & Knowledge Management Expert - Nespresso Germany GmbH
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USU moves Swiss Post! Service management is not just an IT issue, it is a core element across all processes of the organization. In the course of Swiss Post's alignment with an ICT service provider, USU exceeded all requirements for the 'state-of-the-art' ITSM solution we sought. This project has been a great achievement.
Markus Bacher, Head of IT, Post CH AG

1,200+ brands trust USU

Companies across the globe trust USU solutions to create transparency, increase business agility, lower costs and reduce their risks - through smarter services, simpler workflows and better collaboration.

Managed Software

USU offers more than just software. Our customer success program actively ensures you get the most out of your investment - and the USU managed services take over your routine tasks so you can concentrate on your core business.

Lighthouse USU

Professional

✓ USU Professional Support

✓ Access to USU Knowledge Hub

✓ Free Upgrades

Employees USU

Extended

✓ USU Extended Support

✓ Access to USU Knowledge Hub

✓ Free Upgrades

✓ One USU Review Day per Year

Customer Satisfied USU

Managed

✓ USU Extended Support

✓ Access to USU Knowledge Hub

✓ Free Upgrades

✓ Two USU Review Days per Year

✓ USU Managed Services

Hot Topics

White Paper

Modern IT Financial Management

In this white paper you will learn about the requirements for modern IT financial management with a special focus on the use of tools for a FinOps orientation with TBM as the basic framework.

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