Empower your Enterprise with Smart Solutions

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Lower your costs, reduce risk, and operate faster

With USU solutions and services, your company can deliver the services that customers and employees need with simpler workflows, increased automation, and deeper knowledge.

Your Key Benefits

30 % lower costs for cloud and software

100 % ROI in the first 12 months

50 % greater productivity in service orgs

USU Software Asset Management

Make the best choices for your software

Reduce your software spend by up to 30%. We help you manage software licenses and lower audit risk for cloud platforms, data center and hybrid environments. You always have a trusted advisor as the tools and services come from a single SAM company.

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USU Software Asset Management

USU Knowledge Management

Deliver the right answer, every time

Deliver accurate, consistent information across all channels to customers, employees and partners to watch your KPIs and productivity grow. Integrate everywhere, creating a seamless user experience and reducing effort across the board.

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USU Knowledge Management

USU IT Service Management

USU IT Service Management

Maintain a clear overview of all your IT service processes over their entire life cycle with a flexible, scalable and proven solution for IT service management.

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USU Enterprise Service Management

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Manage and digitize your services enterprise-wide securely and efficiently with proven tools and methods.

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USU IT Monitoring

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Monitor your hybrid system landscape, services and processes holistically and efficiently with USU's 360 ​​° monitoring and automated service monitoring.

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USU Hybrid Cloud Management

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Manage all your hybrid IT infrastructure, both hardware and software, in the cloud and in its own data center. Keep track of all your assets, reduce costs and ensure adherance to your governance and compliance regulations.

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USU Self-Service Management

Automate and improve your service processes via intelligent self-service including chatbots and virtual assistants. Enable your customers and employees to solve routine issues without picking up the phone or submitting a ticket.

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USU AI Services

Turn your data into actionable insights for better decision making with applied USU AI technology. USU offers tailor-made AI solutions that create measurable business success from digital transformation.

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Award Winning Solutions

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USU Knowledge Management’s Chatbot

rated as “platform-based” and suited for all service domains

Gartner Customer Peers Insights

USU Software Asset Management

recognized as best-in-class provider by Gartner customers

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USU's low-code/no-code solution is among the strongest in this evaluation

The Forrester WaveTM: Enterprise Service Management, Q4 2019

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Many companies will claim to provide Knowledge Management however they really do "just enough" where USU is loaded with features, bells and whistles all helping make Knowledge Management a critical component in our day to day.

Keith S, Manager, Medical Devices manufacturer – Capterra review

1,200+ brands trust USU

Companies across the globe trust USU solutions to create transparency, increase business agility, lower costs and reduce their risks - through smarter services, simpler workflows and better collaboration.