- USU Software Asset Management ➤
- USU Knowledge Management ➤
- USU IT Service Management ➤
- USU Enterprise Service Management ➤
- USU Self-Service Management ➤
- USU IT Monitoring ➤
- USU Hybrid Cloud Management ➤
- USU Digital Customer Experience ➤
- USU Digital Process Automation ➤
- USU Consulting & Professional Services
- USU AI Services ➤
Empower your Enterprise with Smart Solutions
Lower your costs, reduce risk, and operate faster
With USU solutions and services, your company can deliver the services that customers and employees need with simpler workflows, increased automation, and deeper knowledge.
Your Key Benefits
30 % lower costs for cloud and software
100 % ROI in the first 12 months
50 % greater productivity in service orgs
USU Software Asset Management
Make the best choices for your software
Reduce your software spend by up to 30%. We help you manage software licenses and lower audit risk for cloud platforms, data center and hybrid environments. You always have a trusted advisor as the tools and services come from a single SAM company.
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USU Knowledge Management
Deliver the right answer, every time
Deliver accurate, consistent information across all channels to customers, employees and partners to watch your KPIs and productivity grow. Integrate everywhere, creating a seamless user experience and reducing effort across the board.
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USU IT Service Management
Maintain a clear overview of all your IT service processes over their entire life cycle with a flexible, scalable and proven solution for IT service management.
USU Enterprise Service Management
Manage and digitize your services enterprise-wide securely and efficiently with proven tools and methods.
USU IT Monitoring
Monitor your hybrid system landscape, services and processes holistically and efficiently with USU's 360 ° monitoring and automated service monitoring.
USU Hybrid Cloud Management
Manage all your hybrid IT infrastructure, both hardware and software, in the cloud and in its own data center. Keep track of all your assets, reduce costs and ensure adherance to your governance and compliance regulations.
USU Self-Service Management
Automate and improve your service processes via intelligent self-service including chatbots and virtual assistants. Enable your customers and employees to solve routine issues without picking up the phone or submitting a ticket.
USU AI Services
Turn your data into actionable insights for better decision making with applied USU AI technology. USU offers tailor-made AI solutions that create measurable business success from digital transformation.
More Solutions
USU IT Service Management
Maintain a clear overview of all your IT service processes over their entire life cycle with a flexible, scalable and proven solution for IT service management.
USU Enterprise Service Management
Manage and digitize your services enterprise-wide securely and efficiently with proven tools and methods.
USU IT Monitoring
Monitor your hybrid system landscape, services and processes holistically and efficiently with USU's 360 ° monitoring and automated service monitoring.
USU Hybrid Cloud Management
Manage all your hybrid IT infrastructure, both hardware and software, in the cloud and in its own data center. Keep track of all your assets, reduce costs and ensure adherance to your governance and compliance regulations.
USU Self-Service Management
Automate and improve your service processes via intelligent self-service including chatbots and virtual assistants. Enable your customers and employees to solve routine issues without picking up the phone or submitting a ticket.
USU AI Services
Turn your data into actionable insights for better decision making with applied USU AI technology. USU offers tailor-made AI solutions that create measurable business success from digital transformation.
Award Winning Solutions
USU Knowledge Management’s Chatbot
rated as “platform-based” and suited for all service domains
USU's low-code/no-code solution is among the strongest in this evaluation
The Forrester WaveTM: Enterprise Service Management, Q4 2019
Many companies will claim to provide Knowledge Management however they really do "just enough" where USU is loaded with features, bells and whistles all helping make Knowledge Management a critical component in our day to day.
Keith S, Manager, Medical Devices manufacturer – Capterra review
1,200+ brands trust USU
Companies across the globe trust USU solutions to create transparency, increase business agility, lower costs and reduce their risks - through smarter services, simpler workflows and better collaboration.
