USU has once again been recognized as one of the world's leading providers in the field of Enterprise Service Management (ESM) in the latest SPARK Matrix™ analysis.
The internationally recognized market research firm Gartner® has published the Market Guide for Infrastructure Monitoring Tools 2025, listing USU for the first time as a Representative Vendor in this market seg
USU GmbH has reinforced its position as the leading European provider in the growing SaaS management market through the strategic acquisition of saasmetrix.
USU, a leading provider of IT management solutions, introduces USU FinOps, a new solution designed to enhance transparency and optimize cloud cost control.
USU has been recognized among the most significant providers of Software Asset Management (SAM) solutions by the analyst firm Forrester Research, headquartered in the United States.
The internationally recognized IT market research company Gartner® has published the "Market Guide for IT Service Management Platforms 2025." USU is listed as one of 20 recognized Representative Vendors.Key Fin
USU GmbH has secured two additional significant new clients for its IT Service Management (ITSM) solutions: a leading financial institution from Switzerland and a German systems integrator specializing in IT so
A leading French research institute has chosen to utilize IT Asset Management (ITAM) solutions from USU. Following a comprehensive evaluation process, USU secured the contract with a tailored solution.
Moeglingen / Germany, December 12, 2024 - USU has been recognized by Oracle as a verified Software Asset Management (SAM) tool vendor for Oracle’s E-Business Suite applications.
Moeglingen / Germany, December 11, 2024 - USU has been recognized among top providers of Knowledge Management (KM) solutions by the American-headquartered analyst firm Forrester Research.
In the Gartner® report “Avoid These Licensing and Pricing Pitfalls When Negotiating Oracle Deals”, USU is recognized as one of the most utilized third-party Software Asset Management (SAM) tool providers.Achim
USU is recognized as one of the three most utilized third-party providers for Software Asset Management (SAM) tools in the Gartner® Avoid These Licensing and Pricing Pitfalls When Negotiating SAP Deals research
The USU Group is implementing a new IT service management (ITSM) solution at Deutsche WertpapierService Bank AG (dwpbank), a leading provider of securities services in Germany.
Focus on AI-Driven FinOps Concepts and TechnologiesAt this year's Gartner® IT Symposium/Xpo™ from November 4-7 in Barcelona (Booth 555), USU will once again showcase its innovative IT management solutions.
Highest customer satisfaction and outstanding Value for Money Confirmed In the latest edition of the “Vendor Selection Matrix™ IT Financial Management and Technology Business Management Solutions”, an independe
The US-based analyst firm Forrester has published the report “The Knowledge Management Solutions Landscape Q3 2024,” in which USU is listed as one of the notable vendors.
Seamless integration of USU Software Asset Management into SAP cloud solutionsUSU Software AG announced today that its Software Asset Management (SAM) platform has achieved SAP® certification as integrated with
In the current study "Vendor Selection Matrix™ Enterprise Service Management Solutions" by Research In Action (RIA), USU was recognized as one of the leading providers worldwide in the field of Enterprise Servi
USU, one of the world's leading providers of software asset management (SAM), has been awarded a tendered project by Essener Systemhaus (ESH) for the provision and implementation of a SAM tool.
A French global company specializing in smart home automation solutions (“the Customer”) relies on USU to optimize its organization-wide Software Asset Management (SAM) for SAP software.
A global financial services company ("the client") has selected USU software and services to optimize its organization-wide software asset management (SAM).
USU Software AG, a leading international provider in the fields of IT and Knowledge Management, announces its membership in the prestigious FinOps Foundation.
An internationally operating American technology company in the field of telecommunications ('the customer') will use the USU Knowledge Management solution to optimize customer service across all relevant commu
In the context of the recent Research in Action (RIA) study "Vendor Selection Matrix™ IT Financial Management and Technology Business Management Solutions", the analyst firm has identified USU as a top provider
“Doing good with every step” – following this motto, 115 employees participated in this year's virtual USU charity run. Depending on the distance, USU donated between 50 to 200 Euros per person.
With the deployment of generative AI, the role of knowledge databases is fundamentally changing. Organizations are on the threshold of industrializing their knowledge processes.
Fewer tickets, minimized editorial, maintenance, and service efforts, and more satisfied customers: the benefits of targeted use of ChatGPT in customer service are significant.
Based on the results of the latest “Voice of the Customer of IT Service Management Platforms” report, Gartner Peer Insights rates USU as a “strong performer” with its portfolio of solutions.
According to the final figures published today, USU Software AG (ISIN DE000A0BVU28) and its subsidiaries (hereinafter referred to as USU or the USU Group) exceeded the guidance for 2022.
• Consolidated sal
The specialist in customer service solutions and USU expert partner Customer Driven Solutions has won a tender to implement a large-scale knowledge management project.
A global software company (“the customer”) headquartered in France has chosen USU’s solution and expertise for the group-wide implementation of software asset management (SAM).
More usability, more transparency, more accessibility, better integration, and new innovative applications – with USU Service Management version 5.3, the R&D team at USU has implemented numerous improvement
USU, the world’s leading specialist in software asset management (SAM) solutions, has received the international recognized “Enterprise SaaS Management Certification” from ITAM Review for its SaaS management so
• Over 10x ROI within three years
• Time required for three audits cut from more than 100 to six working days
The implementation of USU software asset management has generated numerous measurable bene
One of the world’s leading media groups (“the customer”) is intensifying its cooperation with USU as the technology partner for its company-wide software asset management (SAM).
Based on its positive experienc
USU Group, a leading provider of IT and customer service management solutions, announced today that USU Software Asset Management was identified for being one of the five most utilized solutions for SAP and Saa
USU Group, a leading provider of IT and customer service management solutions, announced today that their USU Software Asset Management solution has been verified by Oracle for data discovery of JAVA software.
An international banking group headquartered in Paris (“the customer”) is intensifying its cooperation with USU in order to optimize its global software asset management (SAM).
The current contract covers the
USU, the leading provider in the area of software asset management (SAM), has won a project tendered by RTE Réseau de Transport d´Electricité (RTE) for the implementation of a central software license managemen
An international tourism group (“the customer”) has opted for extensive USU services in the field of software asset management (SAM) in order to optimize the use of software throughout the group.
A global company from the logistics industry is intensifying its cooperation with USU in order to further optimize its international software asset management (SAM).
Two RIA market studies confirm top positions for USU solution in dynamically growing market for hybrid cloud management (HCM)
In its two “Vendor Selection Matrix™” market studies published at the end of July 2
The SMS group, a leading international provider in the area of metallurgical plant engineering, has opted for the solution provided by USU IT Service Management (ITSM).
Transparency and cost efficiency in complex hybrid IT environmentsUSU has developed an integrated, scalable platform for efficient controlling and management in complex hybrid IT infrastructures.
One of the leading US providers of autonomous mobile robots for manufacturing, warehousing and logistics has selected USU Knowledge Management to optimize their internal as well as external knowledge transfer.
USU, a leading provider of IT solutions and services, has announced the availabilty of a new version of USU Software Asset Management, their flagship solution for analyzing and managing the real cloud and softw
One of the biggest French automotive supplier ("the customer") will be using the USU Software Asset Management solution in future to optimize its group-wide software asset management (SAM) in the SAP area.
A global cloud-based services company serving the automotive industry ("The Customer") has chosen the SaaS offerings from USU to centralize and optimize its group-wide software.
A leading service provider („The Customer“) in the energy industry with US headquarters and worldwide projects has chosen to use USU software asset management.
The leading European publishing group Axel Springer has been honored for outstanding achievements in the company-wide implementation of its software asset and license management strategies.
USU is the only German manufacturer to be included in the new 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: IT Service Management Tools report.
The Federal Republic of Germany has commissioned BWI GmbH to modernize and reliably and economically operate the German Federal Armed Forces’ entire non-military information and communications technology.
"USU the German winner for ESM excites customers and partners with attention towards relationships and an innovative ESM platform" - that is the conclusion of the market study published in mid-February 2022 by
For transparent control and automation of its IT management processes, an Italian government agency (the "Customer") has opted for the USU IT Service Management (ITSM) solution.
USU was successful against inte
USU, the leading provider of software solutions for IT and customer service management, announced today that a Swiss canton (“The Customer") has signed a 4-year contract for SAP optimization in USU Software Ass
Bigtincan, whose sales enablement automation platform helps their customers deliver “The Buying Experience of the Future” will use the complete USU Knowledge Management solution to drive improved communication
For efficient SaaS license management of all company-wide Salesforce applications, one of the world's leading automotive groups (the "Customer") decided to use USU Software Asset Management.
The aim of the Saa
USU has been named as one of the 15 most significant solution providers for Enterprise Service Management by the global analyst firm Forrester Research, which is based in the United States.
The Hungarian railway company MÁV-Volán has successfully implemented a project for the financial management of its company-wide software licenses with the USU Software Asset Management solution.
USU, a leading provider of IT and customer service management solutions, today announced that it has been recognized in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools.
To optimize its international software asset management (SAM), a European automotive manufacturer ("the customer") is expanding its scope of work with USU.
On behalf of USU, a leading provider of IT solutions and services, the research company Research in Action has surveyed 750 decision makers from medium-sized and large companies on the challenges, solutions and
The Metro retail group and Helaba commercial bank were honored for their outstanding achievements in the company-wide implementation of software asset and license management strategies.
The US analyst firm Forrester Research provides an overview of 30 software providers in its recent report "Now Tech: Enterprise Service Management, Q2 2021".
USU Group, a leading provider of IT solutions and services, has announced a New York-based advertising and software company (The “Customer”) has signed a perpetual agreement to use USU Software Asset Management
A global pharmaceutical company ("the customer") has chosen software and services from USU Technologies to optimize its group-wide software asset management (SAM).
To optimize its international customer service, a prominent German automotive manufacturer based in Stuttgart has chosen USU Knowledge Management to support its world-class user experience.
The auto industry l
USU, the leading provider of intelligent software and services for IT and customer service management, today announced that a large North American Financial institution (The “Customer”) has signed a three year
USU, a leading provider of business knowledge management solutions, announces a DEVone ecosystem partnership agreement with NICE inContact, industry leader of cloud contact center software.
USU Group, a leading provider of IT solutions and services, today announced powerful enhanced features for estimating SAP Digital Access in their flagship solution, USU Software Asset Management.
USU, global leading provider of Software Asset Management (SAM) solutions, is proud to now be independently certified for Enterprise SAM by The ITAM Review.
Boston, February 11, 2021. USU, a leading provider of business knowledge management solutions, announces a new contract with Deseret First Credit Union (DFCU).
Boston, January 28, 2021. As a Software Asset Management (SAM) solutions leader, Aspera customers save approximately $10 billion dollars annually in software license costs.
USU Software AG is proud to announce its successful achievement of a carbon neutral footprint for its electricity and fuel consumption in Europe for 2019.
Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced a $1.3M contract with a leading banking institution (The “Customer”).
Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, announces an agreement with European industry giant (The “Customer”) for Aspera’s SAP Optimiz
USU announced that WSP has chosen USU’s Knowledge Center as the knowledge management platform for the E-470 contact center.
WSP USA, supporting E-470, evaluated multiple vendors to centralize their printed and
Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced that a leading financial institution (The “Customer”) has signed a $1M agreeme
Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, today announced that LicenseControl for SAP® has been confirmed by SAP SE that our interface
Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that an American health insurance company (The “customer”) has signed an agreement to use Aspera’s ful
Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced an over $300K contract with an enterprise US-based manufacturer (“The Customer
Aspera, the world’s leading provider of Software Asset Management (SAM) solutions and services, and part of the USU Group, has signed a large Belgian telecommunications group as one of its newest customers.
Aspera, a leading specialist for Software Asset Management (SAM) solutions and part of the USU Group, is expanding its Japanese market activities by securing a partner sales structure for customer acquisition a
Aspera, a leading provider of IT solutions and services, and part of the USU Group, is the only Software Asset Management (SAM) provider named in both the Gartner 2020 Magic Quadrant for SAM Managed Services an
USU, a leading provider of knowledge management solutions for customer service, today announced a new contract with a US based Fortune 500 financial services company.
Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, is the sole company to be placed as a Challenger in the 2020 Gartner Magic Quadrant for SAM T
Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced a $1 Million SaaS contract with an enterprise US-based mutual life insurance c
Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, today announced that it has received the ITAM Review’s SAP License Management Certification f
Unymira, a division of the USU Group, has launched Knowledge Exchange, a new customer success platform for collaboration, best practices, off-the-shelf templates and AI-powered optimization for its products.
Aspera, the world's leading provider of Software Asset Management (SAM) solutions and services, and part of the USU Group, has joined the industry trade association, the ITAM Forum.
Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced that a global food brand company (The “Customer”) has signed a $1.2M SaaS agre
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Aachen, Germany, March 11, 2020 – At the SAMS 2020, we.Connect presented the 8th annual SAMS Award for Excellence in Implementing Software Asset & License Management Strategies.
Aspera, the world's leading provider of Software Asset Management (SAM) solutions and services, and part of the USU Group, is expanding its international SAP team.
In order to prevent damage to machines, the analysis of sensor data is often helpful today. As soon as a machine behaves suspiciously, this is reflected in unusual data patterns.
Aspera, a global provider of solutions and services for Software Asset Management (SAM) and part of the USU group, today announced that a global SaaS technology provider (The “Customer”) has signed an agreement
BOSTON, MA – January 28, 2020 – Aspera, a leading provider of solutions and services for Software Asset Management (SAM), today announced that a global human capital management platform company (The “Customer”)
Unymira, a division of USU GmbH, will be presenting its digital customer service portfolio at Customer Contact Week (CCW) from January 28th - 31st in Nashville, Tennessee.
Aspera, market leader in the area of Software Asset Management (SAM) and Raynet, leading software manufacturer providing solutions for the entire Enterprise Application Lifecycle Management, further consolidate
La Garenne-Colombes, November 21, 2019 – Éléonore Varet has been named Managing Director of USU SAS in France, taking over for Maxime Pawlak, co-founder of Easytrust, which was acquired by the USU Group in 2017
And the winner is USU!
We are proud to be back from this year's Salesforce Partner Exchange Event 2019 in Frankfurt. But we didn't return empty-handed.
The Lufthansa Group and Volvo Car Group have both been recognized for their outstanding achievements in implementing company-wide software asset and license management strategies.
BOSTON, MA – September 12, 2019 – Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that a global social networking company (The “Customer”) has signed
A multinational technology and services corporation has selected the USU Valuemation product line as part of strategically realigning its IT department as a service organization.
Aachen, Germany, September 10, 2019 – Aspera, the industry-leading provider of SaaS management solutions, today announced the latest release of LicenseControl for Cloud, a powerful platform for managing all Saa
Aachen, Germany – June 4, 2019. Aspera, the leading provider of solutions and services for Software Asset Management (SAM), is continuously expanding its network of expert international partners.
BOSTON, MA – June 27, 2019 – Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that a global internet infrastructure provider (The “customer”) has signe
Unymira, a division of USU GmbH, will be presenting its digital customer service portfolio at the 20th Customer Contact Week (CCW) from June 24th to 28th at The Mirage in Las Vegas.
BOSTON, MA – May 29, 2019 – Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that a global financial services company (The “Customer”) has signed a $75
Alexa deployed as a new customer service channel
Received Knowledge Award at recent USU World conference
A Bavarian insurance company, the Versicherungskammer Bayern, is breaking new ground in customer servi