Training Courses

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USU IT Monitoring

Alarm & Maintenance Management

You will learn how to manage the state-dependent processing of alarms and what you need to do to avoid false alarms. Additionally, you will learn how to secure alarms with multi-level escalation mechanisms…

USU IT Monitoring

Dashboarding for Serviceowner

You will discover the possibilities for displaying your data center environment with ZIS GUI and SSC (Self Service Cockpit). An example is used to visually display a data center environment consisting…

USU IT Monitoring

Reporting

In the 2-day online training, you will learn everything about reports and how to create them. Learn how data processing is used in Report and sub-reports and how to work with sub-reports and advanced XML…

USU IT Monitoring

SLM - Service Level Monitor

You will learn how to correctly interpret SLM dashboards on the web GUI and manage service levels, as well as how to make corrections and perform monitoring. Furthermore, you will learn how to set up SLM…

USU Software Asset Management

ST01-1 USU License Management - Installation & Administration

The "System Administration" training focuses on technical details and requirements, such as setup and platform configuration and system maintenance - especially patch and release management for USU License…

USU Software Asset Management

ST01-2 USU License Management - User Administration

This training focuses on managing access rights in USU License Management. You will learn how to set up data roles, application roles and profiles that correspond to our SLM role model. You will also gain…

USU Software Asset Management

ST01-3 USU License Management - Administration Troubleshooting & Support

The 'USU License Management - Administration Troubleshooting & Support' training deals with problems that might occur during installation, upgrading or daily operations. Content/Learning Objectives:…

USU Software Asset Management

ST02-1 USU License Management - Functions & Configurations

This training is focused on understanding/handling the data feeds, i.e. understanding the specification requirements, but also options for data transformation and, in particular, understanding the impact…

USU Software Asset Management

ST02-2 USU License Management - File Import Monitoring & Troubleshooting

The 'Data Management: File Import Monitoring & Troubleshooting ' training is focused on teaching you how to monitor and troubleshoot imports, how to fix the most common problems, how to recover from crashes…

USU Software Asset Management

ST03-1 USU License Management - End User Training

This core training enables users to understand and make use of the overall USU License Management functionality for Software Asset Management.Content/Learning Objectives:Understanding the USU License Management…