ST70-11 USU IT Monitoring - ZIS SLM and reporting

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This training enables monitoring administrators to implement service level monitoring and create meaningful reports based on monitoring data.

Content/Learning Objective: 
  • Creating and configuring service level agreements (SLAs) 
  • Monitoring service level compliance 
  • Service-oriented reporting concepts 
  • Creating operational and management reports 
  • Exporting monitoring data for Business Intelligence and Data Warehouse solutions
  • Best practices for KPI and SLA reporting 
Prior knowledge: Basic knowledge of the ZIS system is beneficial 
Hardware requirements: You will work on your own device and need access to your test system.

Contact

USU Customer Service Center
csc@usu.com
Overview
Language
English, German