USU Service Management: Asset Manager

You will learn how to keep the CMDB up-to-date as a asset manager and user.

Content/Learning Objectives:
  • Learn how to use the USU Service Management interface.
  • Get to know the data model of the Asset and Configuration Manager.
  • Work with systems and components and maintain the relevant attributes.
  • Update the CMDB with IMAC services.
  • Lern how use and define the relations of the CMDB in USU Service Management.
  • Lern to maintain the most important master data.
Prior knowledge:
  • PC skills
Target group:
  • Process owner for Asset Manager