Harald Huber

Harald Huber has been with USU since 1991. He has been involved in setting up the USU KCenter products. From 2008 to 2014, he was Product Manager of the USU KCenter business unit. From fall 2014 to the end of 2017, he and Sven Kolb formed the USU KCenter management team. With the merger of four USU business units, including KCenter, he has been responsible for the resulting unymira business unit as Managing Director since 2018. In 2021 all USU Solutions has been combined under the USU brand. Harald Huber is also a long-time author and speaker on knowledge management topics and trends in customer service, whether self-service or chatbots.