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What is driving the market right now?

Financial accountability is becoming continuous

SaaS subscriptions, cloud-linked software and AI services require organizations to monitor and optimize consumption throughout the contract lifecycle.

A trusted enterprise-wide view is still missing

Consumption data remains fragmented across software vendors, SaaS applications, cloud platforms, contracts, finance systems and identity tools.

AI-generated consumption is disrupting models

Token, credit, API call and agent-based pricing are replacing seat-based models, making cost attribution and governance significantly harder to maintain.

What has changed in SaaS and Software Asset Management?

SaaS sprawl, cloud-linked licensing and AI consumption have outpaced traditional IT controls. Forrester defines today's challenge clearly: organizations scatter cost, access, entitlement and risk decisions across IT, finance, procurement, security, FinOps and business teams.

The need is no longer more inventory—it is technology that converts fragmented data into defensible cost, compliance and lifecycle decisions.

Forrester classifies SaaS and Software Asset Management as an established market. Its evolution is visible in how vendors now combine capabilities once spread across SAM, SaaS management, ITAM, FinOps, procurement and service management into a single continuous governance platform.

In this independent landscape report, Forrester Research profiles 21 vendors across core and extended use cases.

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Understand the current market landscape

key trends and Forrester's market definition.

Assess core vs. extended use cases

and which functionalities matter most for your environment.

Explore 21 vendors

and how they are profiled across geography, deployment model and use case focus.

Examine 5 extended use cases

Including audit readiness, contract intelligence, FinOps integration and renewal support.

Use Forrester's functionality maps

to match capabilities to your specific requirements.

Why USU for SaaS and Software Asset Management?

Focus on audit readiness & contract intelligence

USU highlighted audit readiness & risk management, contract intelligence & license interpretation and renewal & commercial negotiation support.

Full license lifecycle coverage

USU discovers, normalizes and reconciles software entitlements across on-premises, cloud and SaaS environments.

SaaS visibility that directly cuts spend

USU SaaS Management identifies unused licenses and flags unnecessary renewals.

From a month of manual work to minutes

SaaS usage reports that previously required a month of manual effort now run automatically in minutes.

If you are evaluating SaaS and Software Asset Management solutions, benchmarking your current toolset or building an internal business case for investment, Forrester's landscape gives you the independent framework to move forward with confidence.

 

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here .